Managing Director - Go-to-Market & Launch (Kboo Gig Platform)

About the role

At Conectys, we are shifting from Business Process Outsourcing to Business Transformation Outsourcing to deliver elastic and cost-efficient services. As part of this evolution, we have launched Kboo, a gig workforce platform connecting businesses with flexible talent at scale. Kboo targets domains where we already deliver at an enterprise level, such as content moderation, data annotation, Trust & Safety, and CX. The platform is live and backed by our existing technology, infrastructure, and client relationships. Now, we need a commercial leader to turn this capability into a scalable, high-growth business.

As Managing Director of Kboo, you are the business owner of the platform. Reporting directly to our CEO, your primary mandate is monetization, revenue growth, and establishing a sustainable marketplace model. With Kboo currently at an early stage of its journey, you will work alongside a dedicated Product Manager and leverage global Conectys teams, while taking personal responsibility for setting the strategy and executing the commercial groundwork. This role offers the autonomy and ownership of running a startup, backed by capital, expertise, client portfolio, and global reach of an established enterprise.

Business Growth & Commercial Leadership

Define and execute Kboo’s business and growth strategy.
Open and scale revenue streams across multiple client segments, leading commercial activities from market positioning through client acquisition.
Design the pricing, packaging, and monetization models.
Develop strategic partnerships and channels that accelerate platform growth.

Marketplace Development

Build and scale both sides of the marketplace, defining strategies for client and gig worker acquisition, engagement, and retention.
Establish scalable mechanisms for supply-demand balancing and marketplace liquidity.
Decide initial launch targets and prove the model before scaling further.

Product & Business Strategy

Collaborate closely with Product and Technology teams to define priorities and the development roadmap.
Translate client and market needs into product opportunities.
Shape Kboo’s competitive positioning against established platforms.

Operations & Execution

Align stakeholders across Product, Operations, Sales, Marketing, HR, and Finance.
Define the processes and governance required to scale the platform effectively.
Monitor unit economics and business performance, building a data-driven culture focused on measurable outcomes.

What You Bring

8+ years of experience in business development, general management, or commercial leadership within platform businesses, marketplaces, or startups.
Proven experience taking a marketplace, platform, or new business line from cold start to generating real revenue.
Deep understanding of two-sided marketplace mechanics, including supply and demand balancing, liquidity, take rates, and retention.
A strong commercial mindset with a track record of personal driving growth and hitting revenue targets.
The ability to combine strategic thinking with hands-on execution.
Excellent stakeholder management and experience working across cultures and time zones in English.

Nice to Have

Experience in launching or scaling gig / marketplace platforms into new regions and service verticals
Previous experience in BPO, CX, Trust & Safety, gig economy, crowdsourcing, data annotation or workforce platforms
Founder or co-founder background – looking to build a new venture backed by global infrastructure and enterprise backing
An existing network of enterprise decision-makers or marketplace partners.
Familiarity with AI-enabled products, automation, or workforce technologies.

Why You’ll Love It

🌍 Remote-first environment with global exposure

🚀 Opportunity to build and lead a new business from the ground up

💡 High level of autonomy and strategic influence

💰 Direct impact on revenue, growth, and long-term business success

🎯 A chance to shape the future of workforce solutions within a transforming global organization

🏗 Build something entrepreneurial while leveraging the scale, resources, and client base of Conectys

At Conectys, you are more than a job title. You are part of a global team that helps leading brands connect with their customers, navigate change, and deliver meaningful outcomes. We create an environment where people continuously learn, embrace new technologies, and build rewarding careers while feeling supported, valued, and included.

At Conectys, we take pride in our commitment to diversity, equity & inclusion, as we believe it adds value to our organization and enriches each of our lives.

We are committed to creating an inclusive workplace where everyone is treated fairly and with respect, regardless of race, ethnicity, gender, religion or belief, sexual orientation, family or caregiving responsibilities, age, disability, or background. We welcome talent from all backgrounds and are dedicated to providing equal opportunities for all.

Managing Director – Go-to-Market & Launch (Kboo Gig Platform)

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