Start your career journey with Conectys

– Today’s Talent, Tomorrow’s Success –

Bucharest, Romania
Posted 2 weeks ago

What will make you successful for the role:

A B2 level of English Language (both written & spoken);
A C1 level of French Language (both written & spoken)
A minimum of 6 months on a Technical Support position is a plus;
Curiosity, always looking for solutions;
Attention to detail and “willing-to-help” attitude;
Excellent computer skills;

Within your role, you will:

Offer technical support via phone, e-mail or chat;
Answer & solve customers’ inquiries & complaints by offering an accurate solution;
Follow predefined workflows & handle issues specific to each communication channel;
Respond to all customers inquiries within given timescales and efficiently meet deadlines;
Take, register & solve notifications or complaints;
Update the database with all the details about each customer interaction;
Participate in testing/launching/implementing new working products or tools;

Sounds good? Find out what you can get:

Competitive salary package & meal vouchers;
The opportunity to work in a multi-cultural environment;
Private medical insurance;
Everything you want to read from Bookster;
Learning programs for your development;
Wellness activities for your wellbeing;

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in FunWork, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

Job Features

What will make you successful for the role: A B2 level of English Language (both written & spoken);A C1 level of French Language (both written & spoken)A minimum of 6 months on a Technical Sup…

Bucharest, Romania
Posted 3 weeks ago

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

 

Within your role, you will: 

  • Define a compensation framework that reflects the organization culture and objectives 
  • Execute proactive Comp&Ben analysis, data mining and interpretation of trends to support senior management in budgeting and forecast
  •  Design and prepare ad hoc compensation and budget related reports for sales and operations management 
  • Offer support in job evaluation to determine efficient and proper position in org chart in order to reward appropriately and fairly across company/site/account; 
  • Participate in salary surveys, and analyze data from survey sources to determine competitiveness both internally and externally, by updating salary grids and Comp&ben packages; 
  • Ensures efficient management of internal financial trackers, monitoring for discrepancies and updates needed to ensure reports and statistics in real time; 

 

What will make you successful for the role: 

  • Previous experience in Comp & Ben area of at least 2-3 years.
  • Strong HR knowledge and labor legislation  
  • Strong analytical & reporting skills and management presentation experience
  • Ability to analyze and summarize large amount of data and preset information in a concise manner;
  • Teamwork skills: listening, knowledge sharing, collaboration 
  • Very good verbal & written communication skills at all levels in the organization 
  • Oriented towards continuous improvement of the activity and self-learner 
  • C1 level of English (both written & spoken);
  • MS Office – Excel advanced level;

Sounds good? Find out what you can get:

 

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance subscription;
  • Everything you want to read from Bookster;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background

Job Features

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer El…

Bucharest, Romania
Posted 3 weeks ago

Are you a person you can understand rules and has the ability to pass down knowledge? Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project? 

As a Quality Assurance analyst, you will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a specific account & you get the chance to create and deliver workshops for agents. You would be a mentor to joining agents while also being a company ambassador. Above all you will get a chance to grow, learn, and build your career. 

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success. 

 

What will make you successful for the role:

A C1 level of English Language (both written & spoken);
A C1 level of French Language (both written & spoken);
Min. 1 year of experience as a QA Analyst in BPO environment;

Nice to have Customer Support experience in BPO environment;
Excellent command of Microsoft Office tools (especially Excel);
Good communication and leadership skills;
Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
Adaptability to new circumstances, technologies, and procedures;
Proactivity, driven to suggest and implement quality;
Be available to work from the office %100 from the start;

 

Within your role, you will:

Follow the compliance with the quality standards of the project/projects;
Identify, keep records, and inform the hierarchical superiors about the possible non-conformities of quality and their causes;
Propose and apply corrective measures;
Control, monitor, and perform verifications in different phases of the process of aligning the quality of the activity performed by the employees;
Evaluate and identify the training and retraining needs of the project employees, submitting retraining proposals and suggestions for improvement to superior;

Sounds good? Find out what you can get:

Competitive salary package & meal vouchers;
The opportunity to work in a multi-cultural environment;
Private medical insurance;
Learning programs for your development;
Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Job Features

Are you a person you can understand rules and has the ability to pass down knowledge? Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project?…

Bucharest, Romania
Posted 3 weeks ago

Do you love working with people? Are you quality-oriented, organized, and like working in a structured environment?

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

 

What will make you successful for the role:

  • At least a C1 level and English (both written and spoken); 
  • Skills for using the Windows operating system and related applications (MS Office package, internet use); 
  • 2 years of experience in coordinating quality/training teams or leading operations teams, while having QA duties/experience; 
  • Methodological knowledge specific to pedagogy (presentation and rhetoric). 

 

Within your role, you will:

  • You will coordinate the assigned team and be responsible for completing all activities within the assigned projects;  
  • You will update daily progress in related reports and monitor carrying out activities following the agreed plan/strategy; 
  • You will monitor and evaluate training sessions’ effectiveness, success and ROI periodically and report on them; 
  • You will work with account managers to address quality and learning issues, instruction problems, or new educational needs; 
  • You will prepare operational quality & training analyses for the projects coordinated and as required by the direct manager; 
  • You will actively participate in training needs, analysis studies to determine training and quality needs within the organization; 
  • You will work closely with PM/HR for talent planning & acquisition to ensure accurate staffing & forecasting of resources. 

 

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment; 
  • Private medical insurance subscription; 
  • Everything you want to read from Bookster; 
  • Learning programs for your development; 
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background

Job Features

Do you love working with people? Are you quality-oriented, organized, and like working in a structured environment? With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs…

Lisbon, Portugal
Posted 4 weeks ago

Make the difference as a Workplace Counsellor at Conectys!

Are you passionate about making a real difference in people’s professional lives? Do you believe in the power of listening, understanding, and guiding individuals through their challenges? 

As our Workplace Counsellor your primary mission will be to provide first-line counselling services, offering a safe space for employees to express their concerns and challenges related to their professional lives. Your expertise in psychology will empower you to offer life-coaching solutions, helping our team navigate and overcome work-related obstacles with grace and confidence. 

 

Key Responsibilities: 

  • Conduct confidential counselling sessions, offering a compassionate ear and actionable advice to employees grappling with professional challenges. 
  • Design and lead support group activities and wellbeing initiatives that foster a supportive and positive workplace culture. 
  • Contribute your insights and expertise to our knowledge base, creating articles, activities, and protocols that enrich our community’s mental and emotional well-being. 
  • Play a pivotal role in supporting organizational change, ensuring that transitions at individual, group, and team levels are smooth and positive. 

 

Who We’re Looking For: 

  • A degree in Psychology, paired with at least one year of experience in a similar role. 
  • A mature, empathetic individual who thrives on helping others and can navigate the complexities of human emotions with ease. 
  • Proficiency in English (C1 level), coupled with excellent communication skills and the ability to influence change positively. 
  • A team player with a knack for active listening, organization, and time management, who values ethics and confidentiality above all. 
  • A “hands-on” professional available to work on site and in shifts.

 

Sounds good? Find out what you can get: 

  • Competitive salary package & meal vouchers 
  • Private medical insurance 
  • Access to benefits discount platform 
  • Learning programs for your development 
  • The opportunity to work in a multi-cultural environment  
  • To work with a purpose, inside a real community where your work has a profound impact on the lives of others. 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Job Features

Make the difference as a Workplace Counsellor at Conectys! Are you passionate about making a real difference in people’s professional lives? Do you believe in the power of listening, understanding, …

Lisbon, Portugal
Posted 4 weeks ago

Would you like to make a difference by assuring that the online space is safe?

As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensuring that all the disturbing and inappropriate content (which might include, but is not limited to, images, videos, text featuring violence, animal cruelty, sexual assault, self-harm or anything that endangers children) is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment, by reviewing user-generated pieces of text, visual, video, and audio, presented in a continuous sequencing during each shift.

And the best part is that you will have space for learning, growing and building your career.

Within the role you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria).
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community.
  • Maintain a high level of quality in each case that you review.
  • Identify and escalate potential errors in the application used for moderating content.
  • Participate in testing, launching, or implementing new products and working tools.
  • Make suggestions to improve policies and procedures.
  • Send accurate daily activity reports.

What will make you successful for the role:

  • English both written & spoken (C1).
  • Spanish both written & spoken (C1).
  • Attention to details.
  • Curiosity, always looking for solutions.
  • Excellent computer skills.
  • Flexible schedules, rotating weekends.
  • Available to work onsite in Lisbon (planning to relocate before starting work is required)

Our offer:

  • Competitive salary package (Base salary + Language Bonus + Performance Bonus + Meal Allowance)
  • Great work/life balance
  • Multi-cultural and Teamwork environment
  • Wellness breaks
  • Benefits package (Private Medical Insurance, Gym & Fitness Protocol, Benefits Discount Platform)

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

 

Job Features

Job Category

Content Moderator

Would you like to make a difference by assuring that the online space is safe? As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensu…

Lisbon, Portugal
Posted 4 weeks ago

Would you like to make a difference by assuring that the online space is safe?

As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensuring that all the disturbing and inappropriate content (which might include, but is not limited to, images, videos, text featuring violence, animal cruelty, sexual assault, self-harm or anything that endangers children) is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment, by reviewing user-generated pieces of text, visual, video, and audio, presented in a continuous sequencing during each shift.

And the best part is that you will have space for learning, growing and building your career.

Within the role you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria).
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community.
  • Maintain a high level of quality in each case that you review.
  • Identify and escalate potential errors in the application used for moderating content.
  • Participate in testing, launching, or implementing new products and working tools.
  • Make suggestions to improve policies and procedures.
  • Send accurate daily activity reports.

What will make you successful for the role:

  • English both written & spoken (C1).
  • Italian both written & spoken (C1).
  • Attention to details.
  • Curiosity, always looking for solutions.
  • Excellent computer skills.
  • Flexible schedules, rotating weekends.
  • Available to work onsite in Lisbon (planning to relocate before starting work is required)

Our offer:

  • Competitive salary package (Base salary + Language Bonus + Performance Bonus + Meal Allowance)
  • Great work/life balance
  • Multi-cultural and Teamwork environment
  • Wellness breaks
  • Benefits package (Private Medical Insurance, Gym & Fitness Protocol, Benefits Discount Platform)

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

 

Job Features

Job Category

Content Moderator

Would you like to make a difference by assuring that the online space is safe? As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensu…

Lisbon, Portugal
Posted 4 weeks ago

Would you like to make a difference by assuring that the online space is safe?

As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensuring that all the disturbing and inappropriate content (which might include, but is not limited to, images, videos, text featuring violence, animal cruelty, sexual assault, self-harm or anything that endangers children) is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment, by reviewing user-generated pieces of text, visual, video, and audio, presented in a continuous sequencing during each shift.

And the best part is that you will have space for learning, growing and building your career.

Within the role you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria).
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community.
  • Maintain a high level of quality in each case that you review.
  • Identify and escalate potential errors in the application used for moderating content.
  • Participate in testing, launching, or implementing new products and working tools.
  • Make suggestions to improve policies and procedures.
  • Send accurate daily activity reports.

What will make you successful for the role:

  • English both written & spoken (C1).
  • French both written & spoken (C1).
  • Attention to details.
  • Curiosity, always looking for solutions.
  • Excellent computer skills.
  • Flexible schedules, rotating weekends.
  • Available to work onsite in Lisbon (planning to relocate before starting work is required)

Our offer:

  • Competitive salary package (Base salary + Language Bonus + Performance Bonus + Meal Allowance)
  • Great work/life balance
  • Multi-cultural and Teamwork environment
  • Wellness breaks
  • Benefits package (Private Medical Insurance, Gym & Fitness Protocol, Benefits Discount Platform)

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

 

Job Features

Job Category

Content Moderator

Would you like to make a difference by assuring that the online space is safe? As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensu…

Lisbon, Portugal
Posted 1 month ago

Team Manager EN – Lisbon, Portugal

Do you see yourself as a people person and a leader?

As a Team Manager, you are part of the Operations team, the center of our business.

Within the role you get the chance to manage a team of agents. You will coordinate your team with other Team Mangers of the project to achieve positive results for a client. Best of all, you will get a chance to hone your skills, learn, and build your career.

With over 4000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Social Media, Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Coordinate day-to-day activities within your team
  • Provide guidance to your team members, by responding to their needs, and identifying areas of improvement, training needs
  • Define and manage tasks, roles, and responsibilities of your team members for them to meet/exceed the SLAs agreed with our clients
  • Supervise the performance of your team, identifying ways to work more effectively
  • Report the overall performance of your team and suggest possible areas of improvement
  • Lead by example and help your team achieve its full potential.

What will make you successful for the role:

  • A C1 level of English (both written & spoken)
  • Min. 1 year of Team Manager experience in the BPO industry
  • Excellent command of Microsoft Office tools (especially Excel)
  • Good communication and leadership skills
  • Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
  • Proactivity, driven to suggest and implement quality

Sounds good? Find out what you can get:

  • Competitive salary package
  • Great work/life balance
  • Multi-cultural and Teamwork environment
  • Wellness breaks

Work-model: Onsite in Lisbon, Portugal

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Job Features

Team Manager EN – Lisbon, Portugal Do you see yourself as a people person and a leader? As a Team Manager, you are part of the Operations team, the center of our business. Within the role you ge…

Bucharest, Romania
Posted 1 month ago

Are you naturally friendly and positive? Do you excel in Italian and find it effortless to communicate on any topic?

As a Customer Support Representative, you play a crucial role within our Operations team. This position requires a customer-centric approach, where you’ll interact with clients professionally to grasp their requirements, offer assistance, and manage various situations to help resolve their issues effectively. The exciting aspect of this role is the ample opportunity for learning, personal development, and career advancement.

With a workforce of over 4000 individuals spread across 8 locations, Conectys stands out as one of the fastest-growing Business Process Outsourcing (BPO) firms in the industry. We specialize in providing multilingual outsourcing services to clients in diverse sectors such as Gaming and Entertainment, Consumer Electronics, Healthcare, among others. At Conectys, we foster a collaborative environment where we rally together to support each other with a shared goal: our customers’ success translates to our own success.

Within your role, you will:

  • Offer customer support via phone, e-mail, or chat;
  • Answer & solve customers’ inquiries & complaints by offering an accurate solution;
  • Follow predefined workflows & handle issues specific to each communication channel;
  • Respond to all customers inquiries within given timescales and efficiently meet deadlines;
  • Take, register & solve notifications or complaints;
  • Update the database with all the details about each customer interaction;
  • Participate in testing/launching / implementing new working products or tools.

What will make you successful for the role:

  • A B2 level of English Language (both written & spoken);
  • A C1 level of Italian Language (both written & spoken);
  • Experience in Contact Center could be an advantage;
  • Curiosity, always looking for solutions;
  • Attention to detail and “willing-to-help” attitude;
  • Excellent computer skills;

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance;
  • Everything you want to read from Bookster;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

Job Features

Are you naturally friendly and positive? Do you excel in Italian and find it effortless to communicate on any topic? As a Customer Support Representative, you play a crucial role within our Operatio…

Colombia
Posted 1 month ago

Are you friendly and positive? Is English your strength and can you express yourself easily on any subject?

As a Back office Representative, you are part of the Operations team, the center of our business. You will provide best-in-class back-office customer service and review the incoming content (documents, reviews, images, etc.) submitted by users of the client application with the set of working procedures and manuals in place and approves only the content that meets all criteria presented by the guidelines, trainings and training materials provided by the client.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Review the incoming content (documents, reviews, images, etc.) submitted by users of the client application and approves only the content that meets all criteria presented by the guidelines
  • Identify and escalate potential errors of the applications used to process reviews, as well as complex reviews that cannot be solved by applying the project’s specific procedures and instructions, to the direct supervisor and / or the client designated team.
  • Based on existing guidelines, identifies and informs client about potential frauds.
  • Validates new valid documents used by customers.

What will make you successful for the role:

  • A C2 level of Portuguese (both written & spoken)
  • A B2 level of English (both written & spoken)
  • Experience in Contact Center could be an advantage
  • Curiosity, always looking for solutions Attention to detail and “willing-to-help” attitude
  • Excellent computer skills
  • Willingness to work in 24/7 schedule in 3 shifts pattern

Workplace: Cali, Valle del Cauca

Sounds good? Find out what you can get:

  • Best salary of Cali Colombia!
  • The opportunity to work in a multi-cultural environment
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Job Features

Job Category

Content Moderator

Are you friendly and positive? Is English your strength and can you express yourself easily on any subject? As a Back office Representative, you are part of the Operations team, the center of our busi…

Colombia
Posted 1 month ago

Do you see yourself as a people person and a leader?

As a Team Manager, you are part of the Operations team, the center of our business.

Within the role you get the chance to manage a team of agents. You will coordinate your team with other Team Mangers of the project to achieve positive results for a client. Best of all, you will get a chance to hone your skills, learn, and build your career.

With over 4000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Coordinate day-to-day activities within your team
  • Provide guidance to your team members, by responding to their needs, and identifying areas of improvement, training needs
  • Define and manage tasks, roles, and responsibilities of your team members for them to meet/exceed the SLAs agreed with our clients
  • Supervise the performance of your team, identifying ways to work more effectively
  • Report the overall performance of your team and suggest possible areas of improvement
  • Lead by example and help your team achieve its full potential.

What will make you successful for the role:

  • A C1 level of English (both written & spoken)
  • Min. 1 year of Team Manager experience in the BPO industry
  • Excellent command of Microsoft Office tools (especially Excel)
  • Good communication and leadership skills
  • Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
  • Proactivity, driven to suggest and implement quality

Sounds good? Find out what you can get:

  • Competitive salary package
  • Great work/life balance
  • Multi-cultural and Teamwork environment
  • Wellness breaks

Work-model: Onsite / only Cali, Colombia

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Job Features

Do you see yourself as a people person and a leader? As a Team Manager, you are part of the Operations team, the center of our business. Within the role you get the chance to manage a team of agents. …

Iloilo, Philippines
Posted 2 months ago

The Workplace Counsellor ensures first line counselling services to Conectys staff, offering integrative coping solutions with challenges potentially negatively impacting them in relation with their work context and challenges.

With over 3000 employees across 10 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

Within your role you will:

  •  Conduct Connect sessions that provide a sounding board for employees to safely talk about issues troubling them in correlation with their professional life and assissting them with life coaching solutions in order to better cope with their work-impacting challenges.
  • Serve as liaison with the allocated HRBPs in order to consolidate risk, needs and aspirations information supporting the employees, teams’, managers’ and business’s needs.
  • Serve as a gate keeper and distribution point for access to specialised Occupational Health & Safety services, be their Conectys contracted vendors or independent supporting services providers.
  • Facilitate support group activities and other wellbeing activities.
  • Support implementation of organisational change at individual, groups and teams level.

What will make you successful in the role:

  • BS in Psychology or a related field;
  • Registered Psychometrician
  • Experience in psychological first aid and/or counseling.
  • Proficiency in English C1 in the European Language Framework;

Sounds good? Find out what you can get:

  • Competitive salary package
  • The opportunity to work in a multicultural environment
  • Flexible working schedule
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, physical/mental disability, age, or background.

Job Features

The Workplace Counsellor ensures first line counselling services to Conectys staff, offering integrative coping solutions with challenges potentially negatively impacting them in relation with their w…

Iloilo, Philippines
Posted 2 months ago

The Talent Acquisition Expert is responsible for sourcing and selection of talent for any type of TA projects, including for management (middle / upper) / atypical / niche roles. 

With over 3000 employees across 10 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Gathers market data (referring to candidates & competitors) that supports the TA business goals & routines.
  • Operates approved TA marketing tools (e.g., job ads/chats emails/sms/phone messages) with the talent pool on approved EB channels in order to contact and perform initial screening interviews for specific TA projects as well as EB initiatives.
  • Maintains the company databases (Leads and Interview modules of the contact center) updated, according with procedures.
  • Manage approved EB communication tool messages for the TA channels used in mass TA projects (for specialist level roles).

What will make you successful for the role:

  • A C1 English spoken and written level,
  • At least a bachelor’s degree,
  • 1 year experience in recruitment and selection
  • Basic Proficiency with Excel, Canva and Powerpoint
  • Experience with Employer Branding and Recruitment Marketing tools

Sounds good? Find out what you can get:

  • Competitive salary package
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

 

Job Features

The Talent Acquisition Expert is responsible for sourcing and selection of talent for any type of TA projects, including for management (middle / upper) / atypical / niche roles.  With over 3000 empl…

Istanbul, Turkey
Posted 2 months ago

We’re seeking a Talent Acquisition Team Leader to join the HR Team at our Istanbul office. We’re looking for an HR professional passionate about talent search, experienced in lead generation, and with a deep understanding of the local labour markets. You’ll be responsible for managing job openings and recruitment processes for our Turkey operations.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Design and implement sourcing and TA strategies for TA projects.
  • Source, headhunt and recruit candidates by using databases, kariyer.net, LinkedIn or social media, etc.
  • Be responsible for end-to-end recruitment.
  • Screen candidates resumes and job applications.
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
  • Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
  • Follow up new employees in order to become fully integrated.
  • Act as a point of contact and build influential candidate relationships during the selection process.

What will make you successful for the role:

  • A C1 level of English (both written & spoken)
  • Minimum 3 years of proven work experience as a Recruitment Specialist.
  • Previous experience in BPO, multinational companies, mass-recruitment is considered an advantage
  • Solid ability to conduct different types of interviews (structured, competency-based, etc.).
  • Hands-on experience with various selection processes (phone interview, reference check, etc.).
  • Familiarity with HR databases, Applicant Tracking Systems and Candidate Management Systems.
  • Excellent communication and interpersonal skills.
  • Excellent command of Microsoft Office tools.

Sounds good? Find out what you can get:

  • Transportation & meal allowance.
  • Private medical insurance
  • The opportunity to work in a multi-cultural environment;
  • Learning programs for your development;

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Job Features

We’re seeking a Talent Acquisition Team Leader to join the HR Team at our Istanbul office. We’re looking for an HR professional passionate about talent search, experienced in lead generation, an…

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