Team Manager with English

Lisbon, Portugal
Posted 2 months ago

You come with:  

  • Ability to learn quickly. Pro-active, self-starter, and ambitious; 
  • C1 – C2 level of English; 
  • Easily adaptable to new circumstances, technologies, and procedures; 
  • Well-organized and able to handle administrative tasks efficiently; 
  • At least 6 months experience in managing a team in a fast-paced environment (preferably in BPO industry); 
  • Ready to work on a shift rotating schedule including the weekends and national holidays. 

You will: 

  • You will consult for the Client(s) in the start-up phase of projects by performing a study of the needs and by delivering implementation reports; 
  • You will manage day to day operational interactions with the client; 
  • You will coordinate day-to-day activities to meet or exceed Service Level Agreements; 
  • You will report on the overall performance of the team and suggest possible areas of improvement; 
  • You will manage staff schedules, staff recruitment, training, performance evaluation, monitoring; 
  • You will define and organize processes and use of tools; 
  • You will define and manage the tasks, roles, and responsibilities of the customer teams. 

We have for you: 

  • Working on an international project; 
  • Base Salary + performance bonus + Health insurance +  Meal Allowance + Laptop; 
  • No need to worry with “back to the office date” it won’t be that soon; 
  • Recurrent Training Sessions; 
  • Young & multicultural environment; 
  • Fast-growing company with international career opportunities;
  • Innovative HR culture with dedicated HRBP. 

To apply now, please fill in the form bellow

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