Conectys
Bucharest, Romania
Posted 21 hours ago
Job Purpose
We are looking for a Technical Support Specialist to ensure the smooth day‑to‑day operation of workplace technology and physical facilities. This role provides first‑line IT support while also supporting office facilities, safety, and operational readiness, enabling employees to work efficiently in a secure, well‑maintained environment.
Key responsibility areas:
- Excellent problem-solving and communication skills;
- Structured troubleshooting approach (root-cause analysis).
- Ability to provide clear, step-by-step technical guidance to non-technical users.
- Comfortable working both independently and as part of a team
The technical competencies for the role:
- Basic IT Knowledge: Understanding of fundamental IT concepts, including hardware, software, and networking basic;
- Technical Support: Experience with providing technical support, either remotely or on-site, to ensure smooth operation of IT systems;
- Experience in IT Support, Desktop Support, or Helpdesk roles;
- Basic knowledge of facilities operations and office environment support
- Familiarity with Windows environments, common business applications, and basic networking
- Troubleshooting Skills: Ability to diagnose and resolve technical issues related to computer systems, software, and hardware.
We have for you:
- Attractive salary;
- A professional work environment in a fast-growing company with young and dynamic people;
- Meal tickets, Private medical insurance, Bookster & 7 Card;
- Really awesome opportunities to grow professionally.