Careers

Are you friendly and positive? Is Spanish your strength and can you express yourself easily on any subject? 

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career. 

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success. 

Within your role, you will: 

• Offer customer support via phone, e-mail, or chat; 
• Answer & solve customers’ inquiries & complaints by offering an accurate solution; 
• Follow predefined workflows & handle issues specific to each communication channel; 
• Respond to all customers inquiries within given timescales and efficiently meet deadlines; 
• Take, register & solve notifications or complaints; 
• Update the database with all the details about each customer interaction; 
• Participate in testing/launching / implementing new working products or tools. 

 What will make you successful for the role: 

• A C1 level of Spanish Language (both written & spoken); 
• A B2 level of English Language (both written & spoken);
• Experience in Contact Center could be an advantage; 
• Curiosity, always looking for solutions; 
• Attention to detail and “willing-to-help” attitude; 
• Excellent computer skills; 
• Be available to work from the office %100 from the start; 

Sounds good? Find out what you can get: 

 Competitive salary package & meal vouchers; 

• The opportunity to work in a multi-cultural environment; 
• Private medical insurance; 
• Everything you want to read from Bookster; 
• Learning programs for your development; 
• Wellness activities for your wellbeing. 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

What will make you successful for the role:

A B2 level of English Language (both written & spoken);
A C1 level of Italian Language (both written & spoken)
Curiosity, always looking for solutions;
Attention to detail and “willing-to-help” attitude;
Excellent computer skills;

Within your role, you will:

Work office based, One Cotroceni Park, Bucharest
Offer technical support via phone, e-mail or chat;
Answer & solve customers’ inquiries & complaints by offering an accurate solution;
Follow predefined workflows & handle issues specific to each communication channel;
Respond to all customers inquiries within given timescales and efficiently meet deadlines;
Take, register & solve notifications or complaints;
Update the database with all the details about each customer interaction;
Participate in testing/launching/implementing new working products or tools.

Sounds good? Find out what you can get:

Competitive salary package & meal vouchers;
The opportunity to work in a multi-cultural environment;
Private medical insurance;
Everything you want to read from Bookster;
Learning programs for your development;
Wellness activities for your wellbeing.

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in FunWork, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

What will make you successful for the role:

A B2 level of English Language (both written & spoken);
A C1 level of French Language (both written & spoken)
A minimum of 6 months on a Technical Support position is a plus;
Curiosity, always looking for solutions;
Attention to detail and “willing-to-help” attitude;
Excellent computer skills;

Within your role, you will:

Offer technical support via phone, e-mail or chat;
Answer & solve customers’ inquiries & complaints by offering an accurate solution;
Follow predefined workflows & handle issues specific to each communication channel;
Respond to all customers inquiries within given timescales and efficiently meet deadlines;
Take, register & solve notifications or complaints;
Update the database with all the details about each customer interaction;
Participate in testing/launching/implementing new working products or tools;

Sounds good? Find out what you can get:

Competitive salary package & meal vouchers;
The opportunity to work in a multi-cultural environment;
Private medical insurance;
Everything you want to read from Bookster;
Learning programs for your development;
Wellness activities for your wellbeing;

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in FunWork, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

Are you friendly and positive? Is English your strength and can you express yourself easily on any subject? 

 
With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success. 

 
As a Backoffice Specialist, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs via email & chat, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career. 

Within your role, you will: 

• Work Office-based in Bucharest;
• Offer customer support via e-mail, inbound calls, ticket or chat;  
• Answer & solve customers’ inquiries & complaints by offering an accurate solution;  
• Follow predefined workflows & handle issues specific to each communication channel; ;
• Respond to all customers inquiries within given timescales and efficiently meet deadlines;  
• Take, register & solve notifications or complaints;  
• Update the database with all the details about each customer interaction;  
• Participate in testing/launching / implementing new working products or tools; 

 
What will make you successful for the role: 

• A C1 level of English proficiency (both written & spoken);  
• Experience in Customer Support could be an advantage;  
• Curiosity, always looking for solutions  
• Attention to detail and “willing-to-help” attitude;  
• Excellent computer skills; 
• Be available to work 100% from the office 

Sounds good? Find out what you can get: 

• Competitive salary package & meal vouchers; 
• The opportunity to work in a multi-cultural environment;  
• Private medical subscription;  
• Everything you want to read from Bookster;  
• Learning programs for your development;  
• Wellness activities for your wellbeing. 

 
 
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Would you like to make a difference by assuring that the online space is safe? 

As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensuring that all the disturbing and inappropriate content (which might include, but is not limited to, images, videos, text featuring violence, animal cruelty, sexual assault, self-harm or anything that endangers children) is moderated to the highest standards. 

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment, by reviewing user-generated pieces of text, visual, video, and audio, presented in a continuous sequencing during each shift. 

And the best part is that you will have space for learning, growing and building your career. 

Within the role you will: 

• Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria). 

• Remove inappropriate content to ensure a safe experience for users of the application and community. 

• Maintain a high level of quality in each case that you review. 

• Identify and escalate potential errors in the application used for moderating content. 

• Participate in testing, launching, or implementing new products and working tools. 

• Make suggestions to improve policies and procedures. 

• Send accurate daily activity reports. 

What will make you successful for the role: 

• English both written & spoken (C1). 

• Italian both written & spoken (C1). 

• Attention to details. 

• Curiosity, always looking for solutions. 

• Excellent computer skills. 

• Flexible schedules, rotating weekends. 

• Available to work onsite in Lisbon (planning to relocate before starting work is required) 

Our offer: 

• Competitive salary package (Base salary + Language Bonus + Performance Bonus + Meal Allowance) 
• *Sign Bonus 1000EUR ((paid in 3 installments, 1st after 4 months, 2nd after 8 months and 3rd after 12 months)

• Great work/life balance (Healthy Workplaces Award 2024) 

• Multi-cultural and Teamwork environment 

• Wellness breaks 

• Benefits package (Private Medical Insurance, Gym & Fitness Protocol, Benefits Discount Platform) 
  
  

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

The Reporting Analyst will be responsible for all aspects of the reporting function, from design through implementation.

Responsibilies: 

• Defines reporting projects, including the design, delivery and implementation of Dashboards, reports and key performance indicators;  

• Implements reporting processes: develops, tests and delivers specific Dashboards and reports, using various technologies and respecting specific Operations processes;  

• Ensures Data Quality checks;  

• Provides support to the corresponding stakeholders in defining the specifications and requirements for the reports and Dashboards;  

• Provides support on the existing reports and Dashboards;  

• Provides ad-hoc analysis, when required;  

• Collaborates with virtual teams, in order to deliver the required reports and analysis, depending on the projects complexity;  

• Shares best practices and implements improvement ideas within the team, in order to ensure operational excellence. 

What we offer:
– Competitive salary package & meal vouchers;
– The opportunity to work in a multi-cultural environment;
– Private medical insurance;
– Everything you want to read from Bookster;
– Learning programs for your development;
– Wellness activities for your wellbeing.

Would you like to make a difference by assuring that the online space is safe? 

As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensuring that all the disturbing and inappropriate content (which might include, but is not limited to, images, videos, text featuring violence, animal cruelty, sexual assault, self-harm or anything that endangers children) is moderated to the highest standards. 

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment, by reviewing user-generated pieces of text, visual, video, and audio, presented in a continuous sequencing during each shift. 

And the best part is that you will have space for learning, growing and building your career. 

Within the role you will: 

• Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria). 

• Remove inappropriate content to ensure a safe experience for users of the application and community. 

• Maintain a high level of quality in each case that you review. 

• Identify and escalate potential errors in the application used for moderating content. 

• Participate in testing, launching, or implementing new products and working tools. 

• Make suggestions to improve policies and procedures. 

• Send accurate daily activity reports. 

What will make you successful for the role: 

• English both written & spoken (C1). 

• Italian both written & spoken (C1). 

• Attention to details. 

• Curiosity, always looking for solutions. 

• Excellent computer skills. 

• Flexible schedules, rotating weekends. 

• Available to work onsite in Lisbon (planning to relocate before starting work is required) 

Our offer: 

• Competitive salary package (Base salary + Language Bonus + Performance Bonus + Meal Allowance) 

• Great work/life balance (Healthy Workplaces Award 2024) 

• Multi-cultural and Teamwork environment 

• Wellness breaks 

• Benefits package (Private Medical Insurance, Gym & Fitness Protocol, Benefits Discount Platform) 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Are you a “tech-savvy” person who speaks fluent Czech and Slovak? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Czech (both written & spoken)
• A C1 level of Slovak (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• The opportunity to work from home – remote work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Greek? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Greek (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• The opportunity to work from home – remote work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Finnish? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Finnish (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• The opportunity to work from home – remote work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Danish? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Danish (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• The opportunity to work from home – remote work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Norwegian? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Norwegian (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• The opportunity to work from home – remote work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Dutch (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• The opportunity to work from home – remote work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Swedish? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Swedish (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• The opportunity to work from home – remote work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Polish? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
• Initiate, manage, answer, and solve customers’ queries
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Polish (both written & spoken)
• A B2 level of English (both written & spoken)
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• The opportunity to work in a multicultural environment
• Flexible working schedule – hybrid work
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.