IT System Administrator

About the Role

We are looking for a skilled IT System Administrator to ensure the smooth operation of our server and network infrastructure. The ideal candidate will be responsible for installation, configuration, maintenance, and troubleshooting of servers, applications, and related systems. You should be able to diagnose and resolve issues quickly, communicate effectively with interdisciplinary teams, and maintain a secure and efficient technology environment.

Qualifications

• Proven experience as a System Administrator or similar role.
• Strong knowledge of server and network systems.
• Familiarity with virtualization, Linux, and scripting.
• Excellent problem-solving and communication skills.
• Ability to work in a fast-paced environment and adapt to changes.

Responsibilities

• Install, configure, maintain, and troubleshoot server and network hardware/software.
• Monitor server and network performance, capacity, and availability for optimal operation.
• Perform regular system backups and ensure data integrity.
• Develop and maintain documentation for servers, networks, configurations, and licensing.
• Collaborate with IT team members to design and implement infrastructure solutions.
• Identify and resolve hardware/software issues, network connectivity problems, and security breaches.
• Plan and implement upgrades, patches, and security updates.
• Manage user accounts, permissions, and access rights.
• Participate in on-call rotation for after-hours support and emergencies.
• Ensure compliance with company policies, ISO 9001 standards, and quality control procedures.

Technical Competencies

IT Service Desk Supervision

• technical support and network administration.
• Hardware/software troubleshooting.
• IT training and user education.

IT Services Delivery

• Support for business applications (HR, Finance, Email, Intranet).
• Update, maintain, and monitor internal platforms.

IT Infrastructure Operations

• Disaster recovery management.
• Firewall and antivirus administration.
• Exchange and Active Directory administration.
• Familiarity with SQL and database operations.
• Backup and restore operations.
• Linux systems administration.
• Advanced scripting knowledge.
• Virtualized infrastructure management.

Operational & SLA Reporting

• Change and configuration management.
• Performance monitoring and trend analysis.
• IT documentation and SLA reporting.

What We Offer

• Competitive salary and benefits.
• Professional development opportunities.
• A collaborative and dynamic work environment.