Team Manager with English

What will make you successful for the role:

• C1 level of English, both written & spoken;
• min. 1 year of BPO experience
• min. 1 year of experience in managing teams
• Good communication and leadership skills;
• Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
• Proactivity, driven to suggest and implement quality;
• Willingness to work from the office

Within your role, you will:

• You will coordinate day-to-day activities within your team
• You will provide guidance to your team members, by answering to their needs, and identifying areas of improvement, training needs;
• You will define and manage tasks, roles, and responsibilities of your team members in order for them to meet/exceed the SLA’s agreed with our clients;
• You will supervise the performance of your team, identifying ways to work more effectively;
• You will report the overall performance of your team and suggest possible areas of improvement;
• You will lead by example and help your team achieve its full potential.

Sounds good? Find out what you can get:

• Competitive salary package
• The opportunity to work in a multi-cultural environment;
• Learning programs for your development;

   

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.