Team Manager with English

Office Based – One Cotroceni Building

What will make you successful for the role:

• a C1 level of English, both written & spoken;
• min. 1 year of BPO experience
• min. 1 year of experience in managing teams
• Good communication and leadership skills;
• Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
• Proactivity, driven to suggest and implement quality;

Within your role, you will:

• You will coordinate day-to-day activities within your team
• You will provide guidance to your team members, by answering to their needs, and identifying areas of improvement, training needs;
• You will define and manage tasks, roles, and responsibilities of your team members in order for them to meet/exceed the SLA’s agreed with our clients;
• You will supervise the performance of your team, identifying ways to work more effectively;
• You will report the overall performance of your team and suggest possible areas of improvement;
• You will lead by example and help your team achieve its full potential.

Sounds good? Find out what you can get:

• Attractive salary & Performance bonus;
• A professional work environment in a fast-growing company with young and dynamic people;
• Meal tickets, Private medical insurance, Bookster & 7 Card;
• Really awesome opportunities to grow professionally.

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.