Presales Technology Consultant

Location: Remote or Hybrid (EMEA region)

Who We Are

At Conectys, we are not your typical BPO—we are rewriting the playbook for customer experience, content moderation, data annotation, and digital operations. We combine human expertise with next-generation technology to help global brands deliver smarter, faster, and more scalable services.

The Role

The Presales Technology Consultant is a client-facing role at the intersection of technology, business development, and solution design. You will help grow Conectys’ client portfolio by identifying opportunities, leading discovery conversations, shaping technology-enabled solutions, and translating our AI, automation, analytics, and digital operations capabilities into clear business value for prospective and existing clients.

What You’ll Do

• Support the development of Conectys’ client portfolio by identifying, qualifying, and nurturing technology-led business opportunities across CX, content moderation, data annotation, AI, automation, analytics, and digital operations.
• Prepare and lead discovery calls with prospects and existing clients to understand business challenges, operational pain points, decision criteria, and transformation priorities.
• Translate client needs into clear solution concepts, use cases, value propositions, and high-level technical requirements in collaboration with Sales, Operations, IT, Innovation, and Client Solutions teams.
• Create persuasive presales materials, including solution overviews, demo narratives, discovery summaries, business cases, RFI/RFP inputs, and client-facing presentations.
• Position Conectys’ technology ecosystem and partner capabilities in a way that is practical, credible, and relevant to each client’s operating model and business goals.
• Identify potential leads and expansion opportunities by spotting unmet client needs, market signals, operational inefficiencies, or areas where technology can improve performance, scalability, quality, or cost.
• Support demos, workshops, solution validation sessions, and early-stage pilots by connecting client expectations with feasible technology-enabled delivery models.
• Maintain a structured view of opportunities, discovery insights, client requirements, and follow-up actions to help move qualified leads through the commercial pipeline.

What You’ll Own

• Qualified technology-led opportunities and discovery outputs
• Clear solution narratives that connect technology capabilities to business outcomes
• Presales materials, business cases, and inputs for proposals or RFI/RFP responses
• Pipeline contribution through lead identification, qualification, and follow-up discipline

What You Bring

• Experience in presales, solution consulting, technology consulting, business development, client solutions, or a similar client-facing technology role.
• Strong understanding of AI, automation, CX technology, or enterprise technology solutions, with the ability to explain them clearly to business audiences.
• Awareness of data privacy, information security, and responsible AI principles when discussing technology solutions with clients.
• Proven ability to run discovery conversations, ask structured questions, identify pain points, and convert client needs into solution concepts or commercial opportunities.
• Commercial curiosity and confidence in spotting leads, qualifying opportunities, and supporting pipeline development together with Sales and Client Solutions teams.
• Strong collaboration skills, with the ability to work across IT, Sales, Operations, and senior stakeholders.

Nice to have:

• Experience in BPO and/or consulting industry
• Experience supporting sales cycles, demos, RFIs/RFPs, client workshops, or solution design sessions.
• Familiarity with Microsoft Azure AI, OpenAI services, Copilot Studio, Power Platform, BI tools, workflow automation, or similar AI/automation ecosystems.
• Understanding of multilingual operations, workforce productivity, QA automation, knowledge management, or client experience transformation use cases.

Why You’ll Love It

• Remote-first environment with global exposure and direct interaction with international clients
• Opportunity to influence business growth by shaping technology-led opportunities from the first conversation
• High visibility role connecting Sales, Innovation, Operations, and client decision-makers
• Space to learn, experiment, and turn emerging technology into practical client value
• Entrepreneurial culture where technology, people, and commercial outcomes come together