Presales Technology Consultant

Location: Remote or Hybrid (EMEA region)

Who We Are

At Conectys, we are not your typical BPO. We combine human expertise with next-generation technology to help global brands deliver smarter, faster, and more scalable customer experience, content moderation, data annotation, and digital operations.

With teams working across countries, languages, and industries, we bring together people, technology, and global expertise to help our clients navigate change and deliver meaningful outcomes.

The Role

The Presales Technology Consultant is a global client-facing role at the intersection of technology, business development, and solution design.

You will help grow Conectys’ global client portfolio by identifying opportunities, leading discovery conversations, shaping technology-enabled solutions, and translating our AI, automation, analytics, and digital operations capabilities into clear business value for prospective and existing clients.

Working in a remote-first, globally connected environment, you will collaborate with international clients and cross-functional teams across Sales, Operations, IT, Innovation, and Client Solutions.

What You’ll Do

• Identify, qualify, and nurture technology-led business opportunities across CX, content moderation, data annotation, AI, automation, analytics, and digital operations.
• Lead discovery calls with prospects and existing clients to understand business challenges, operational pain points, decision criteria, and transformation priorities.
• Translate client needs into clear solution concepts, use cases, value propositions, and high-level technical requirements.
• Work closely with Sales, Operations, IT, Innovation, and Client Solutions teams to shape solutions that are both commercially relevant and operationally feasible.
• Create compelling presales materials, including solution overviews, demo narratives, discovery summaries, business cases, RFI/RFP inputs, and client-facing presentations.
• Position Conectys’ technology ecosystem and partner capabilities in a practical and credible way, connecting technology to each client’s operating model and business goals.
• Identify opportunities for growth by spotting unmet client needs, market signals, operational inefficiencies, and areas where technology can improve performance, scalability, quality, or cost.
• Support demos, workshops, solution validation sessions, and early-stage pilots.
• Maintain a structured view of opportunities, discovery insights, client requirements, and follow-up actions to support the commercial pipeline.
• Stay curious about emerging technologies and identify where they can create meaningful value for clients and teams.

What You’ll Own

• Qualified technology-led opportunities and discovery outputs
• Solution narratives that clearly connect technology capabilities to business outcomes
• Presales materials, business cases, and inputs for proposals and RFI/RFP responses
• Pipeline contribution through lead identification, qualification, and consistent follow-up
• The quality and clarity of the technology story presented to prospective and existing clients

What You Bring

• Experience in presales, solution consulting, technology consulting, business development, client solutions, or a similar client-facing technology role.
• Strong understanding of AI, automation, CX technology, or enterprise technology solutions, with the ability to explain complex concepts clearly to business audiences.
• Experience leading discovery conversations and translating business challenges into solution concepts or commercial opportunities.
• Strong commercial curiosity and the ability to identify, qualify, and develop potential opportunities together with Sales and Client Solutions teams.
• Strong communication and presentation skills, with confidence interacting with clients and senior stakeholders.
• Ability to collaborate effectively across Sales, IT, Operations, Innovation, and other cross-functional teams.
• Awareness of data privacy, information security, and responsible AI principles when discussing technology solutions with clients.
• Comfortable working independently in a remote-first environment while staying connected and effective within a global team.

Nice to Have

• Experience in the BPO and/or consulting industry.
• Experience supporting sales cycles, demos, RFIs/RFPs, client workshops, or solution design sessions.
• Familiarity with Microsoft Azure AI, OpenAI services, Copilot Studio, Power Platform, BI tools, workflow automation, or similar AI and automation ecosystems.
• Understanding of multilingual operations, workforce productivity, QA automation, knowledge management, or client experience transformation use cases.
• Experience working with international clients or distributed teams.

Why You’ll Love It

• Remote-first environment – Work in a way that supports focus, flexibility, and effective collaboration, while meeting the needs of clients and teams.
• Global exposure – Work directly with international clients and colleagues across different countries, cultures, industries, and markets.
• Technology at the center of the role – Get hands-on exposure to AI, automation, analytics, and emerging technology solutions and help turn them into real business value.
• High visibility – Work at the intersection of Sales, Innovation, Operations, IT, and client decision-makers, with the opportunity to influence meaningful business conversations.
• Career growth – Build expertise across technology, consulting, solution design, and commercial strategy while working on a variety of client challenges.
• Room to innovate – Bring ideas to the table, experiment with new approaches, and help shape how technology can improve the way businesses work.
• Meaningful work – Connect technology with real operational challenges and help global brands create better experiences for their customers and teams.
• A human approach to transformation – Work in an environment where technology is an enabler, but people remain at the heart of what we do.