Job Archives
Are you friendly and positive? Is English your strength and can you express yourself easily on any subject?
With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
As a Backoffice Specialist, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs via email & chat, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
Within your role, you will:
- Work Office-based in Bucharest;
- Offer customer support via e-mail, inbound calls, ticket or chat;
- Answer & solve customers’ inquiries & complaints by offering an accurate solution;
- Follow predefined workflows & handle issues specific to each communication channel; ;
- Respond to all customers inquiries within given timescales and efficiently meet deadlines;
- Take, register & solve notifications or complaints;
- Update the database with all the details about each customer interaction;
- Participate in testing/launching / implementing new working products or tools;
What will make you successful for the role:
- A C1 level of English proficiency (both written & spoken);
- Experience in Customer Support could be an advantage;
- Curiosity, always looking for solutions
- Attention to detail and “willing-to-help” attitude;
- Excellent computer skills;
- Be available to work 100% from the office
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers;
- The opportunity to work in a multi-cultural environment;
- Private medical subscription;
- Everything you want to read from Bookster;
- Learning programs for your development;
- Wellness activities for your wellbeing.
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you friendly and positive? Is English your strength and can you express yourself easily on any subject? With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on ...
Are you a “tech-savvy” person who speaks fluent Czech and Slovak? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Czech (both written & spoken)
- A C1 level of Slovak (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home - remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Czech and Slovak? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations te...
Are you a “tech-savvy” person who speaks fluent Greek? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Greek (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home - remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Greek? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the cen...
Are you a “tech-savvy” person who speaks fluent Finnish? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Finnish (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home - remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Finnish? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the c...
Are you a “tech-savvy” person who speaks fluent Danish? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Danish (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home - remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Danish? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the ce...
Are you a “tech-savvy” person who speaks fluent Norwegian? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Norwegian (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home - remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Norwegian? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the...
Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Dutch (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home - remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the cen...
Are you a “tech-savvy” person who speaks fluent Swedish? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Swedish (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home - remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Swedish? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the c...
Are you a “tech-savvy” person who speaks fluent Polish? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Polish (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- Flexible working schedule - hybrid work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Are you a “tech-savvy” person who speaks fluent Polish? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the ce...
Do you value quality or quantity? Would you be able to follow, evaluate, and improve the quality standards of a project?
As a Quality Assurance Analyst, you are part of the Operations team, the center of our business. Within the role, you will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a specific account. Best of all is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Follow the compliance with the quality standards of the project/projects
- Identify, keep records, and inform the hierarchical superiors about the possible nonconformities of quality and their causes.
- Propose and apply corrective measures
- Control, monitor, and perform verifications in different phases of the process of aligning the quality of the activity performed by the employees
- Evaluate and identify the training and retraining needs of the project employees, submitting retraining proposals and suggestions for improvement to superior
What will make you successful for the role:
- A C1 level of Polish (both written & spoken)
- A B2 level of English (both written & spoken)
- At least 1 year of experience working in BPO
- Experience working in the Quality Assurance department within a call center is a big plus
- Excellent command of Microsoft Office tools (especially Excel)
- Good communication and leadership skills
- Adaptability to new circumstances, technologies, and procedures
- Proactivity, driven to suggest and implement quality
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from our modern office located in the city center
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Do you value quality or quantity? Would you be able to follow, evaluate, and improve the quality standards of a project? As a Quality Assurance Analyst, you are part of the Operations team, the center...