Conectys
As a Global Operations Trainer, you are part of the Global Operations Support team, the center of our business. Within the role you get the chance to create and deliver global workshops and material for other trainers. Above all you will get a chance to globally be involved, to grow, learn, and build your career.
With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role you will:
- Create and design effective training programs that address the specific needs and objectives of various departments and teams.
- Utilize instructional design principles to develop engaging and interactive training materials, including manuals, presentations, and multimedia content
- Execute training programs on a global scale, ensuring consistency and effectiveness across different regions and teams.
- Facilitate engaging and impactful training sessions, both in-person and virtually, to diverse groups of employees.
- Work closely with account managers and key stakeholders to understand the specific training needs of different client accounts.
- Collaborate in the development of customized training strategies that align with account goals and objectives,
- Use assessment results to inform the design and delivery of targeted training initiatives.
- Gather feedback from participants and stakeholders to identify areas for improvement and adjust training strategies accordingly.
What will make you successful for the job:
- C1 level of English (both written & spoken)
- BPO experience – nice to have
- Proven experience in designing and delivering training programs, preferably on a global scale.
- Strong understanding of instructional design principles and adult learning theories.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams and adapt to diverse cultural environments.
- Proficiency in using training technology and tools is a plus (Learning Management Systems)
- Certifications in training and development are a plus (ANC – Curs de formator)
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- The opportunity to work in a multi-cultural environment
- Private medical insurance
- Flexible working schedule & work from home possibilities
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.