Are you someone who’s naturally friendly, positive, and enjoys helping others? Are you fluent in German and confident in expressing yourself on a wide range of topics? If so, we’d love to meet you!
At Conectys, you’ll join a supportive and international team where your voice matters, your ideas count, and your growth is part of our success. As a Customer Support Representative, you’ll be at the heart of what we do—helping customers get the answers and support they need while enjoying the journey of professional development.
What You’ll Do:
- Provide top-notch customer support via phone, email, or chat
- Understand customer needs and offer clear, effective solutions
- Handle inquiries and complaints with empathy and professionalism
- Follow predefined workflows and channel-specific procedures
- Participate in testing/launching/implementing new working products or tools
What You Bring:
- German (B2/C1) – spoken and written
- English (B2) – enough to collaborate with your teammates
- Confident computer skills – including Microsoft Office
- You’re a regular smartphone user
- Friendly communication style, patience, and attention to detail
What You’ll Love:
- Competitive salary + meal vouchers
- Work from our modern, stylish office in Stary Browar, Poznań
- Small, friendly team where your contributions are noticed
- Relax in our chillout zone with table football, Nintendo, and more
- Private medical insurance to keep you covered
- Vacation allowance, Holiday bonuses, and other perks from our Social Fund
- Peer recognition program to celebrate your hard work
- Learning & development programs to help you grow
- Access to Multisport Plus card for fitness and wellness
Why Conectys?
With over 3000 people across 11 sites, Conectys is one of the fastest-growing BPOs in the industry—supporting clients from Gaming, Entertainment, Electronics, Healthcare, and more. Here in Poznań, you’ll feel the charm of a tight-knit, fun team in a vibrant, office-based setting.
Diversity Matters:
We celebrate our differences and are proud to be an inclusive employer. No matter your background, you’re welcome here.