You come with:
- Minimum C1 English Proficiency
- At least 3 years Operations Manager experience in the BPO industry (Contact Center, back-office support, inbound/outbound voice or non-voice account, chat support, email support)
- Content moderation experience is a plus
Your day in Conectys:
- Collaborates with client company management to develop procedures, manuals and establish the program objectives.
- Creates specific methodologies, processes and provides the customer with best practices documents.
- Coordinates the communication processes from the customer to other positions or functions within Conectys and assists with the escalation of problems.
We have for you:
- Competitive compensation and benefits
- A diverse culture and environment
- Career learning and Opportunities
- Temporary work from home set up