Job Archives

Davao, Philippines
Posted 1 month ago

WFM Planner will ensure that resources are managed efficiently and effectively in order to optimize the use of resources to achieve performance targets: determine resource requirements for all campaigns and lines of businesses dealing with customer contacts, ensuring that shifts are aligned to customer demand & commercially viable, while meeting service standards.

With over 3000 employees across 10 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our success.

Within your role, you will:

  • Queue Monitoring. Monitor the volume and its SLAs. Communicate to stakeholders if the SLAs are failing and work with operations to create action plans.
  • Agent Monitoring. Monitor the activities and statuses of the agents. Ensure that agents follow the schedule and scheduled activities throught out the day.
  • Monitor that agents will meet their AHT, productivity and utilization.
  • Responsible in assigning work (calls, SM, emails, chat, etc.) to agents.
  • Prepares intraday reports to assist operations to drive and manage agents’ daily productivity and performance.
  • Manages time off request and shift schedule swaps to improve staffing to align it to current arrival patterns to meet service level agreement.
  • Handle simple reports such as Attendance reports.
  • Provide analysis on staffing and SLAs.
  • Reforecast within the day data.
  • Offer recommendations for OT/VTO
  • Is responsible to create and to facilitate the maintenance of an open working environment with all the actors in the project, appropriate work relationship with the others to facilitate the activities of analyzing, monitoring, controlling and continuously improving the processes within the projects in which they operate;

What will make you successful for the role:

  • Minimum 1 years experience in WFM capacity planning/ forecasting /scheduling
  • At least College Level
  • Excel skills in accordance with the WFM internal Excel Assessment – qualifying as average(basic)
  • Good written and oral communication skills – English B2 level assessment
  • Willing to work shifting schedules
  • Willing to work on-site Davao City

Sounds good? Find out what you can get:

  • Competitive salary package
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, physical/mental disability or background.

WFM Planner will ensure that resources are managed efficiently and effectively in order to optimize the use of resources to achieve performance targets: determine resource requirements for all campaig...

Davao, Philippines
Posted 1 month ago

Local Recruitment Coordinator is vital team member responsible on managing the end-to-end hiring process. They attract candidates, evaluate resumes, conduct in-depth interviews, and handle hiring paperwork. Strong communication skills and a confident approach as a headhunter are highly desired. We value individuals who think outside the box and demonstrate a track record of completing projects in a timely manner.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering
multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare
industries and many more. Here at Conectys we work together to support each other in a common interest, making
our customer’s success our own success.

Within your role, you will:

  • Secures adequate execution of the local TA tactical protocols and routines (i.e. Market Research Protocol, Compensation & Benefit Protocol and TA Projects' Management protocols);
  • Secures adequate talent pool sourcing and talent pool processing capabilities  in order to staff the coordinated geography according to forecasted and requested business needs and in strict observance of the EB and site/account/department TA Rulebook and TA projects'  guidelines;
  • Secures effective implementation of end-to-end TA activities according with applicable TA policies, processes, procedures and plans for the portfolio of TA projects in the coordinated geography;
  • Ensures maintaining of the company data bases (Leads and Interview modules of the contact center) updated, according with applicable procedures;
  • Designs and recommends adequate selection solutions and processes for any type of TA projects (e.g. creates tests, selects the optimum combination of tests and interview techniques for all parties involved in a TA project, decides on the optimum order of TA process steps that fits the staffing needs and specific context of any type of TA project;
  • Serves as a Project Manager (PM ) for any types of local Conectys TA projects;
  • Ensures adequate staffing of the coordinated TA team  - number and mix of certified TA team members- and manages team's and individuals' performance and continuous learning in order to secure local TA capabilities.

What will make you successful for the role:

  • Minimum 2 years of experience as Recruitment Supervisor or Recruitment Manager.
  • Has experience in end-to-end recruitment process in BPO.
  • Has exposure in using BPO recruitment tools.
  • Possesses expertise developing and carrying out comprehensive recruitment strategies.
  • Equipped in creating or improving branding/marketing plans for recruitment.
  • Amendable to work onsite either in Davao City or Iloilo City.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each
of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual
orientation, responsibility for dependents, age, physical/mental disability or background.

Local Recruitment Coordinator is vital team member responsible on managing the end-to-end hiring process. They attract candidates, evaluate resumes, conduct in-depth interviews, and handle hiring pape...

Iloilo, Philippines
Posted 2 months ago

The Total Rewards Specialist is responsible for developing, implementing, and managing the organization's total rewards local strategy to attract, retain, and motivate top talent. The Specialist will design and oversee the compensation, benefits, and recognition programs to ensure they align with the company's goals and promote a competitive and engaging work environment.

With over 3000 employees across 10 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Develop and maintain competitive salary structures, ensuring alignment against industry standards and local area markets.
  • Present data-driven recommendations for adjustments to compensation structures for retention purposes.
  • Collaborate with global and regional counterparts along internal stakeholders in defining and implementing organization's compensation strategy.
  • Work Closely with the HR team in the implementation of compensation and benefit programs, including incentivization aspects, retirement, and wellness plans.
  • Recommend tools needed for data analysis tools and implement techniques to come up with the best insights gathered data relevant to compensation and benefits

What will make you successful for the role:

  • A C1 English spoken and written level,
  • Bachelor's degree in Economics, Human Resources, Law, or any related field
  • 1-year experience as Total Rewards Specialist or Compensation and Benefits Specialist
  • Basic knowledge of PH Labor Legislation

Sounds good? Find out what you can get:

  • Competitive salary package
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability or background.

The Total Rewards Specialist is responsible for developing, implementing, and managing the organization’s total rewards local strategy to attract, retain, and motivate top talent. The Specialist...

Bucharest, Romania
Posted 2 months ago

Are you a person you can understand rules and has the ability to pass down knowledge? 


Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project? 

 

As a Quality Assurance analyst, you will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a specific account & you get the chance to create and deliver workshops for agents. You would be a mentor to joining agents while also being a company ambassador. Above all you will get a chance to grow, learn, and build your career. 

 

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success. 

 

What will make you successful for the role:

  • A C1 level of English Language (both written & spoken);
  • A C1 level of French Language (both written & spoken);
  • Min. 2 years of experience as a QA Analyst in BPO environment;
  • Nice to have Customer Support experience in BPO environment;
  • Excellent command of Microsoft Office tools (especially Excel);
  • Good communication and leadership skills;
  • Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
  • Adaptability to new circumstances, technologies, and procedures;
  • Proactivity, driven to suggest and implement quality;
  • Be available to work from the office 100% from the start;

 

Within your role, you will:

  • Follow the compliance with the quality standards of the project/projects;
  • Identify, keep records, and inform the hierarchical superiors about the possible non-conformities of quality and their causes;
  • Propose and apply corrective measures;
  • Control, monitor, and perform verifications in different phases of the process of aligning the quality of the activity performed by the employees;
  • Evaluate and identify the training and retraining needs of the project employees, submitting retraining proposals and suggestions for improvement to superior;

    Sounds good? Find out what you can get:
  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Are you a person you can understand rules and has the ability to pass down knowledge?  Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project?...

Are you friendly and positive? Is German your strength and you can express yourself easily on any subject?

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer-focused role; thus, you will professionally engage with customers to understand their needs, provide assistance, and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customers’ success our own success.

Within your role, you will:

  • Offer customer support via phone, e-mail, and chat
  • Answer & solve customers’ inquiries & complaints by offering an accurate solution
  • Follow predefined workflows & handle issues specific to each communication channel
  • Respond to all customer's inquiries within given timescales and efficiently meet deadlines
  • Take, register & solve notifications or complaints
  • Update the database with all the details about each customer interaction
  • Participate in testing/launching / implementing new working products or tools

What will make you successful in the role:

  • A B2/C1 level of German (both written & spoken)
  • A B2 level of English (both written & spoken)
  • Excellent computer skills (MS Office)
  • Having a strong background in smartphone usage

Sounds good? Find out what you can get:

  • Signing Bonus - 570 €
  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • The opportunity to work from our modern office located in the city center
  • Social Fund (Christmas Bonus, Holiday Allowance, etc.)
  • Employee Recognition
  • Private medical insurance
  • Access to Multisport card
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you friendly and positive? Is German your strength and you can express yourself easily on any subject? As a Customer Support Representative, you are part of the Operations team, the center of our ...

Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Advise and assist customers to resolve the technical and non-technical situations raised/ encountered by them;
  • Provide support and assistance in using products and services;
  • Take, register & solve notifications or complaints;
  • Update the database with all the details about each customer interaction;
  • Participate in testing/launching/implementing new working products or tools.

 

What will make you successful for the role:

  • A C1 level of Dutch language (both written & spoken);
  • A B2 level of English (both written & spoken);
  • At least 6 months of experience in a technical support role;
  • Knowledge about how a PC/ Android device works and a passion for gaming;
  • Curiosity, always looking for solutions
  • Attention to detail and “willing-to-help” attitude;
  • Excellent computer skills.

 

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance;
  • Everything you want to read from Bookster;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the cen...

Bucharest, Romania
Posted 4 months ago

Are you passionate about leading the business, but also about leading the people?

With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Work with the clients to understands their clients’ business needs;
  • Collaborates and coordinates with various teams and stakeholders (Operations, IT, etc.) to ensure solutions are designed;
  • Manage the transition related schedules, work plans project performance & reporting;
  • Understands client requirements as expressed in the contractual and other documented agreements with clients and translates them into an implementation project document
  • Assisting & training operations managers in executing effective operations transition projects;

What will make you successful for the role:

  • At least 3 years of experience in Project Management transitions;
  • Previous BPO experience
  • Strong analytical skills and critical thinking capabilities;
  • Communicates in a manner that generates excitement, enthusiasm, and commitment to the group mission and strategies;
  • Proven strategic planner;
  • Great attention to detail;

Sounds good? Find out what you can get:

 

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance subscription;
  • Everything you want to read from Bookster;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you passionate about leading the business, but also about leading the people? With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multiling...

Are you friendly and positive? Is Italian your strength and you can express yourself easily on any subject in it?

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer-focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Offer customer support via phone, e-mail, or chat;
  • Answer & solve customers’ inquiries & complaints by offering an accurate solution;
  • Follow predefined workflows & handle issues specific to each communication channel;
  • Respond to all customers’ inquiries within given timescales and efficiently meet deadlines;
  • Take, register & solve notifications or complaints;
  • Update the database with all the details about each customer interaction;
  • Participate in testing/launching / implementing new working products or tools.

What will make you successful for the role:

  • A C1 level of Italian (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Experience in Contact Center can be an advantage;
  • Patience, a strong sense of service and responsibility;
  • Excellent computer skills (MS Office);
  • Resilience under work pressure and smooth adaptation to customer’s schedule.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multicultural environment;
  • Flexible working schedule;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you friendly and positive? Is Italian your strength and you can express yourself easily on any subject in it? As a Customer Support Representative, you are part of the Operations team, the center ...

Are you a “tech-savvy” person who speaks fluent Hungarian and Romanian? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Advise and assist customers to resolve the technical and non-technical situations raised/ encountered by them;
  • Provide support and assistance in using products and services;
  • Take, register & solve notifications or complaints;
  • Update the database with all the details about each customer interaction;
  • Participate in testing/launching/implementing new working products or tools.

 

What will make you successful for the role:

  • A C1 level of Hungarian Language (both written & spoken);
  • A C1 level of Romanian Language (both written & spoken);
  • A B2 level of English (both written & spoken);
  • At least 6 months of experience in a technical support role;
  • Knowledge about how a PC/ Android device works and a passion for gaming;
  • Curiosity, always looking for solutions
  • Attention to detail and “willing-to-help” attitude;
  • Excellent computer skills.

 

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance;
  • Everything you want to read from Bookster;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

 

Are you a “tech-savvy” person who speaks fluent Hungarian and Romanian? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operati...

Bucharest, Romania
Posted 7 months ago

Are you a “tech-savvy” person who speaks fluent English? If yes, are you ready to turn these skills into a career?

As an IT Server Administrator you will ensure the smooth operation of our server infrastructure, including installation,
configuration, maintenance, and troubleshooting of servers, applications, and related systems.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

 

Within your role, you will:

 

  • Install, configure, maintain and troubleshoot server and network hardware and software;
  • Monitor server and network performance, capacity, and availability to ensure optimal performance;
  • Perform regular system backups and ensure data integrity;
  • Develop and maintain server and network documentation, including system configurations, hardware inventory, and
    software licensing;
  • Collaborate with other IT team members to design and implement server and network solutions;
  •  Identify and resolve server and network related issues, including hardware and software problems, network
    connectivity, and security breaches;
  • Plan and implement server and network devices upgrades, patches, and security updates;
  • Manage user accounts, permissions, and access rights;
  •  Participate in on-call rotation to provide after-hours support and respond to server or network emergencies;
  •  The employee respects all quality standards for managing interaction following the requirements of each
    project/customer and the Conectys policies/rules/standards (structure of conversation, communication and attitude,
    procedure and information, etc.).

What will make you successful for the role:

  • A C1 level of English (both written & spoken);
  • At least 2 years of experience in the field
  • Curiosity, always looking for solutions
  • Attention to detail and “willing-to-help” attitude;
  • Excellent computer skills.

 

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance;
  • Everything you want to read from Bookster;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

 

Are you a “tech-savvy” person who speaks fluent English? If yes, are you ready to turn these skills into a career? As an IT Server Administrator you will ensure the smooth operation of our server ...

Are you a “tech-savvy” person who speaks fluent Czech and Slovak? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Provide best-in-class customer service and problem resolution to customer queries;
  • Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution;
  • Initiate, manage, answer, and solves customers’ queries;
  • Professionally handle incoming requests from customers and ensures that issues are resolved both promptly and thoroughly at first contact;
  • Assist all customer queries by offering precise explanation, concise, complete, and within the agreed terms

What will make you successful in the role:

  • C1 level of Czech, both written & spoken;
  • C1 level of Slovak, both written & spoken;
  • B2 level of English, both written & spoken;
  • Proficiency with Microsoft Office applications, especially in Excel;
  • Standard Operating system understanding and Office tools knowledge;
  • Web-based applications and database operating acquaintance and skills;
  • Technical understanding

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multicultural environment;
  • Flexible working schedule, remote work;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Czech and Slovak? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations te...

Poznan, Poland
Posted 9 months ago

Are you acing the Polish language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
  • Maintain a high level of quality in each case that you review;
  • Identify and escalate potential errors in the application used for moderating content;
  • Participate in testing, launching, or implementing new products and working tools;
  • Make suggestions to improve policies and procedures;
  • Send accurate daily activity reports.

 What will make you successful in the role:

  • A C1 level of Polish (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Attention to detail;
  • Ability to take initiative and identify innovative solutions for different issues;
  • Excellent computer skills;
  • Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Flexible working schedule & hybrid mode;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Polish language and want to make the online space a safe one? We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content ...

Poznan, Poland
Posted 9 months ago

Are you acing the Greek language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
  • Maintain a high level of quality in each case that you review;
  • Identify and escalate potential errors in the application used for moderating content;
  • Participate in testing, launching, or implementing new products and working tools;
  • Make suggestions to improve policies and procedures;
  • Send accurate daily activity reports.

 What will make you successful in the role:

  • A C1 level of Greek (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Attention to detail;
  • Ability to take initiative and identify innovative solutions for different issues;
  • Excellent computer skills;
  • Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Flexible working schedule & work from home;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Greek language and want to make the online space a safe one? We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content M...

Are you acing the Ukrainian language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
  • Maintain a high level of quality in each case that you review;
  • Identify and escalate potential errors in the application used for moderating content;
  • Participate in testing, launching, or implementing new products and working tools;
  • Make suggestions to improve policies and procedures;
  • Send accurate daily activity reports.

 What will make you successful in the role:

  • A C1 level of Ukrainian (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Attention to detail;
  • Ability to take initiative and identify innovative solutions for different issues;
  • Excellent computer skills;
  • Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Flexible working schedule & hybrid mode;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Ukrainian language and want to make the online space a safe one? We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Conte...

Poznan, Poland
Posted 9 months ago

Are you acing the Romanian language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
  • Maintain a high level of quality in each case that you review;
  • Identify and escalate potential errors in the application used for moderating content;
  • Participate in testing, launching, or implementing new products and working tools;
  • Make suggestions to improve policies and procedures;
  • Send accurate daily activity reports.

 What will make you successful in the role:

  • A C1 level of Romanian (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Attention to detail;
  • Ability to take initiative and identify innovative solutions for different issues;
  • Excellent computer skills;
  • Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Flexible working schedule & work from home
  • Private medical insurance
  • Access to Multisport card
  • Learning programs for your development
  • Wellness activities for your wellbeing

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Romanian language and want to make the online space a safe one? We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Conten...