Careers

Are you friendly and positive? Is German your strength and you can express yourself easily on any subject?

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer-focused role; thus, you will professionally engage with customers to understand their needs, provide assistance, and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customers’ success our own success.

Within your role, you will:

• Offer customer support via phone, e-mail, and chat
• Answer & solve customers’ inquiries & complaints by offering an accurate solution
• Follow predefined workflows & handle issues specific to each communication channel
• Respond to all customer’s inquiries within given timescales and efficiently meet deadlines
• Take, register & solve notifications or complaints
• Update the database with all the details about each customer interaction
• Participate in testing/launching / implementing new working products or tools

What will make you successful in the role:

• A B2/C1 level of German (both written & spoken)
• A B2 level of English (both written & spoken)
• Excellent computer skills (MS Office)
• Having a strong background in smartphone usage

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• The opportunity to work in a multi-cultural environment
• The opportunity to work from our modern office located in the city center
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a “tech-savvy” person who speaks fluent Czech and Slovak? If yes, are you ready to turn these skills into a career?

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries;
• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution;
• Initiate, manage, answer, and solves customers’ queries;
• Professionally handle incoming requests from customers and ensures that issues are resolved both promptly and thoroughly at first contact;
• Assist all customer queries by offering precise explanation, concise, complete, and within the agreed terms

What will make you successful in the role:

• C1 level of Czech, both written & spoken;
• C1 level of Slovak, both written & spoken;
• B2 level of English, both written & spoken;
• Proficiency with Microsoft Office applications, especially in Excel;
• Standard Operating system understanding and Office tools knowledge;
• Web-based applications and database operating acquaintance and skills;
• Technical understanding

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers;
• The opportunity to work in a multicultural environment;
• Flexible working schedule, remote work;
• Private medical insurance;
• Access to Multisport card;
• Learning programs for your development;
• Wellness activities 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Polish language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

• Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria
• Remove any inappropriate content in order to ensure a safe experience for users of the application and community
• Maintain a high level of quality in each case that you review
• Identify and escalate potential errors in the application used for moderating content
• Participate in testing, launching, or implementing new products and working tools
• Make suggestions to improve policies and procedures
• Send accurate daily activity reports

 What will make you successful in the role:

• A C1 level of Polish (both written & spoken)
• A B2 level of English (both written & spoken)
• Attention to detail
• Ability to take initiative and identify innovative solutions for different issues
• Excellent computer skills
• Willingness to work in shifts

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• The opportunity to work in a multi-cultural environment
• The opportunity to work from our modern office located in the city center
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition Program
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Greek language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

• Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
• Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
• Maintain a high level of quality in each case that you review;
• Identify and escalate potential errors in the application used for moderating content;
• Participate in testing, launching, or implementing new products and working tools;
• Make suggestions to improve policies and procedures;
• Send accurate daily activity reports.

 What will make you successful in the role:

• A C1 level of Greek (both written & spoken);
• A B2 level of English (both written & spoken);
• Attention to detail;
• Ability to take initiative and identify innovative solutions for different issues;
• Excellent computer skills;
• Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers;
• The opportunity to work in a multi-cultural environment;
• Flexible working schedule & work from home;
• Private medical insurance;
• Access to Multisport card;
• Learning programs for your development;
• Wellness activities for your wellbeing.

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Ukrainian language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

• Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria
• Remove any inappropriate content in order to ensure a safe experience for users of the application and community
• Maintain a high level of quality in each case that you review
• Identify and escalate potential errors in the application used for moderating content
• Participate in testing, launching, or implementing new products and working tools
• Make suggestions to improve policies and procedures
• Send accurate daily activity reports

 What will make you successful in the role:

• A C1 level of Ukrainian (both written & spoken)
• A B2 level of English (both written & spoken)
• Attention to detail
• Ability to take initiative and identify innovative solutions for different issues
• Excellent computer skills
• Willingness to work in shifts

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• The opportunity to work in a multi-cultural environment
• The opportunity to work from our modern office located in the city center
• Social Fund (Christmas Bonus, Holiday Allowance, etc.)
• Employee Recognition
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing
  
  

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Romanian language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

• Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
• Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
• Maintain a high level of quality in each case that you review;
• Identify and escalate potential errors in the application used for moderating content;
• Participate in testing, launching, or implementing new products and working tools;
• Make suggestions to improve policies and procedures;
• Send accurate daily activity reports.

 What will make you successful in the role:

• A C1 level of Romanian (both written & spoken);
• A B2 level of English (both written & spoken);
• Attention to detail;
• Ability to take initiative and identify innovative solutions for different issues;
• Excellent computer skills;
• Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers
• The opportunity to work in a multi-cultural environment
• Flexible working schedule & work from home
• Private medical insurance
• Access to Multisport card
• Learning programs for your development
• Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you friendly and positive? Is French your strength and you can express yourself easily on any subject in it?

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer-focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

• Offer customer support via phone, e-mail, or chat;
• Answer & solve customers’ inquiries & complaints by offering an accurate solution;
• Follow predefined workflows & handle issues specific to each communication channel;
• Respond to all customers’ inquiries within given timescales and efficiently meet deadlines;
• Take, register & solve notifications or complaints;
• Update the database with all the details about each customer interaction;
• Participate in testing/launching / implementing new working products or tools.

What will make you successful for the role:

• A C1 level of French (both written & spoken);
• A B2 level of English (both written & spoken);
• Bachelor’s degree or above;
• Experience in Contact Center can be an advantage;
• Patience, a strong sense of service and responsibility;
• Excellent computer skills (MS Office);
• Resilience under work pressure and smooth adaptation to customer’s schedule.

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers;
• The opportunity to work in a multicultural environment;
• Private medical insurance;
• Access to Multisport card;
• Learning programs for your development;
• Wellness activities for your wellbeing.

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.