Job Archives

Are you acing the Ukrainian language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
  • Maintain a high level of quality in each case that you review;
  • Identify and escalate potential errors in the application used for moderating content;
  • Participate in testing, launching, or implementing new products and working tools;
  • Make suggestions to improve policies and procedures;
  • Send accurate daily activity reports.

 What will make you successful in the role:

  • A C1 level of Ukrainian (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Attention to detail;
  • Ability to take initiative and identify innovative solutions for different issues;
  • Excellent computer skills;
  • Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Flexible working schedule & hybrid mode;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Ukrainian language and want to make the online space a safe one? We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Conte...

Poznan, Poland
Posted 9 months ago

Are you acing the Romanian language and want to make the online space a safe one?

We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Content Moderator, you will have a deep understanding of our content guidelines and you will be responsible for ensuring that all the disturbing and inappropriate content, which might include(but is not limited to) images, videos, text featuring violence, bullying, animal cruelty, hate speech, violent extremism, torture, sexual assault, self-harm, suicide, murder, or anything that endangers children, is moderated to the highest standards.

Our dedicated Content Moderators play a pivotal role in safeguarding the online environment by reviewing user-generated pieces of text, visual, video, and audio, presented in continuous sequencing during each shift. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOS on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

 Within your role, you will:

  • Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria;
  • Remove any inappropriate content in order to ensure a safe experience for users of the application and community;
  • Maintain a high level of quality in each case that you review;
  • Identify and escalate potential errors in the application used for moderating content;
  • Participate in testing, launching, or implementing new products and working tools;
  • Make suggestions to improve policies and procedures;
  • Send accurate daily activity reports.

 What will make you successful in the role:

  • A C1 level of Romanian (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Attention to detail;
  • Ability to take initiative and identify innovative solutions for different issues;
  • Excellent computer skills;
  • Willingness to work in a 24/7 schedule in 3 shifts pattern.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Flexible working schedule & work from home
  • Private medical insurance
  • Access to Multisport card
  • Learning programs for your development
  • Wellness activities for your wellbeing

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you acing the Romanian language and want to make the online space a safe one? We are looking for a passionate Content Moderator to join our Operations team, the center of our business.  As Conten...

Bucharest, Romania
Posted 9 months ago

Are you friendly and positive? Is English your strength and you can express yourself easily on any subject in it?

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer-focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Offer customer support via phone, e-mail, or chat;
  • Answer & solve customers’ inquiries & complaints by offering an accurate solution;
  • Follow predefined workflows & handle issues specific to each communication channel;
  • Respond to all customers’ inquiries within given timescales and efficiently meet deadlines;
  • Take, register & solve notifications or complaints;
  • Update the database with all the details about each customer interaction;
  • Participate in testing/launching / implementing new working products or tools.

What will make you successful for the role:

  • A C1 level of English (both written & spoken);
  • Experience in Contact Center can be an advantage;
  • Patience, a strong sense of service and responsibility;
  • Excellent computer skills (MS Office);
  • Resilience under work pressure and smooth adaptation to customer’s schedule.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multicultural environment;
  • Flexible working schedule;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

 

Are you friendly and positive? Is English your strength and you can express yourself easily on any subject in it? As a Customer Support Representative, you are part of the Operations team, the center ...

Bucharest, Romania
Posted 9 months ago

Do you like gathering and analyzing data? Does creating data – driven ideas to improve company functioning sounds interesting to you?

As a Reporting Analyst you will be responsible for defining, developing and finalizing reporting projects. You will have a chance to take part in optimizing global plan and providing analytical support to teams. On top of that you will use creative thinking to solve diverse business problems, learn and build you career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role you will:

  • Defines Revenue and expenditure reporting projects, including the design, delivery and implementation of Dashboards, reports and key performance indicators for Global team and local sites;

  •  Implements Revenue and Opex reporting processes: develops, tests and delivers specific Dashboards and reports, using various technologies and respecting specific Operations processes;

  • Ensures Data Quality checks;

  • Provides support to the corresponding stakeholders in defining the specifications and requirements for the reports and Dashboards;

  • Provides support on the existing reports and Dashboards

What will make you successful for the job:

  • C1 level of English (both written & spoken)
  • Proven experience on financial reporting including Revenue and Expenditure Reporting on BPO

  • Good understanding of management reporting

  •  High level of knowledge in operating Office Suite, especially Excel;

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Flexible working schedule & work from home possibilities
  • Access to Multisport card
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Do you like gathering and analyzing data? Does creating data – driven ideas to improve company functioning sounds interesting to you? As a Reporting Analyst you will be responsible for defining, dev...

Bucharest, Romania
Posted 9 months ago

Do you love working with people? Are you client-oriented, organized, and like working in a structured environment?

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

 

Within your role, you will:

  • Work with the clients to understands their clients’ business needs.
  • Collaborates and coordinates with various teams and stakeholders (Operations, IT, etc.) to ensure solutions are designed
    and implement for the needs to be met or exceeded;
  • Partners with other operations counterparts to ensure client metrics achievement and adherence to the operations methodologies across delivery centers;
  •  Indirectly leaders operations service delivery and operations support personnel;
  • Strategizes with clients to identify and implement opportunities for growth;
  • Supports Conectys growth by ensuring portfolio growth and support new client acquisition;

 

What will make you successful for the role:

  • A C1 level of English (both written & spoken); 
  • Proven strategic planner
  • Very good understanding of BPO industries 
  • Previous experience in similar roles

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment; 
  • Private medical insurance subscription; 
  • Everything you want to read from Bookster; 
  • Learning programs for your development; 
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background

Do you love working with people? Are you client-oriented, organized, and like working in a structured environment? With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs ...

Bucharest, Romania
Posted 9 months ago

Do you like gathering and analyzing data? Does creating data – driven ideas to improve company functioning sounds interesting to you?

As a Reporting Analyst you will be responsible for defining, developing and finalizing reporting projects. You will have a chance to take part in optimizing global plan and providing analytical support to teams. On top of that you will use creative thinking to solve diverse business problems, learn and build you career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role you will:

  • Provide Analytical Support to our Operations Teams, focused on Business Analytics
  • Analyze the data/numbers and prepare daily reports
  • Report for core business needs
  • Generate improvement suggestions
  • Develop some general knowledge of local and global business trends

What will make you successful for the job:

  • C1 level of English (both written & spoken)
  • 3-5 years of working experience on Reporting Analyst or/and WFM positions
  • 3 years experience on Poer BI or Data Space
  • BPO experience would be a plus
  • Expert Microsoft Excel knowledge (experience in optimizing Excel reports – time reduction focused)
  • Ability to work as part of a flexible, fast-changing environment
  • Excellent communication skills

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Flexible working schedule & work from home possibilities
  • Access to Multisport card
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Do you like gathering and analyzing data? Does creating data – driven ideas to improve company functioning sounds interesting to you? As a Reporting Analyst you will be responsible for defining, dev...

Bucharest, Romania
Posted 9 months ago

Do you love working with the laws? Are you detail-oriented, organized, and like working in a structured environment?

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

 

Within your role, you will:

  • Elaboration of regulations, decisions, orders and instructions regarding the development of the activity within the group of companies in accordance with the legislation in force. 
  • Endorsement of legal documents of the company. 
  • Representing the interests and defending the legitimate rights of the company before public authorities, institutions of any nature, as well as before any legal or natural person, Romanian or foreign. 
  • Providing consultancy and permanent information to the company's management regarding the legislative changes.

 

What will make you successful for the role:

  • A C1 level of English (both written & spoken); 
  • Graduated University Studies; 
  • At least 1 year of experience in the field;
  • Knowledge of the labor legislation in force (Labor Code, CIM, conclusion, development and termination of employment relationships as a result of the individual employment contract or service contract, etc.) 
  • Specialized studies in the legal field

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment; 
  • Private medical insurance subscription; 
  • Everything you want to read from Bookster; 
  • Learning programs for your development; 
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background

Do you love working with the laws? Are you detail-oriented, organized, and like working in a structured environment? With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPO...

Are you friendly and positive? Is French your strength and you can express yourself easily on any subject in it?

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer-focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Offer customer support via phone, e-mail, or chat;
  • Answer & solve customers’ inquiries & complaints by offering an accurate solution;
  • Follow predefined workflows & handle issues specific to each communication channel;
  • Respond to all customers’ inquiries within given timescales and efficiently meet deadlines;
  • Take, register & solve notifications or complaints;
  • Update the database with all the details about each customer interaction;
  • Participate in testing/launching / implementing new working products or tools.

What will make you successful for the role:

  • A C1 level of French (both written & spoken);
  • A B2 level of English (both written & spoken);
  • Bachelor’s degree or above;
  • Experience in Contact Center can be an advantage;
  • Patience, a strong sense of service and responsibility;
  • Excellent computer skills (MS Office);
  • Resilience under work pressure and smooth adaptation to customer’s schedule.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multicultural environment;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.

 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you friendly and positive? Is French your strength and you can express yourself easily on any subject in it? As a Customer Support Representative, you are part of the Operations team, the center o...

Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career? 

As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career. 

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.  

 

Within your role, you will: 

  • Advise and assist customers to resolve the technical and non-technical situations raised/ encountered by them; 
  • Provide support and assistance in using products and services; 
  • Take, register & solve notifications or complaints; 
  • Update the database with all the details about each customer interaction; 
  • Participate in testing/launching/implementing new working products or tools; 

 

What will make you successful for the role: 

  • A C1 level of Dutch Language (both written & spoken); 
  • A B2 level of English (both written & spoken); 
  • At least 6 months of experience in a technical support role; 
  • Knowledge about how a PC/ Android device works and a passion for gaming; 
  • Curiosity, always looking for solutions Attention to detail and “willing-to-help” attitude; 
  • Excellent computer skills; 
  • Be available to work from the office %100 from the start; 

 

Sounds good? Find out what you can get: 

  • Competitive salary package & meal vouchers 
  • The opportunity to work in a multi-cultural environment 
  • Private medical insurance 
  • Learning programs for your development 
  • Wellness activities for your wellbeing 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career?  As a Technical Support Representative, you are part of the Operations team, the c...

Istanbul, Turkey
Posted 1 year ago

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Identify and working with the HRA team to resolve various HR related issues;
  • Communicate with stakeholders where necessary and helping with trouble shooting;
  • Cater HR documents collection and distribution, registration and archiving (according with procedures);
  • Provide support to departments in the organization, by executing hiring, contract changes and exit standard processes (according to procedures);
  • Analyse and presenting data and reports to the appropriate area of expertise, identifying errors and advising on solutions;
  • Review employee and inputting this into relevant HR databases;

What will make you successful for the role:

  • A C1 level of English (both written & spoken);
  • Bachelor’s Degree;
  • Minimum 1 year experience in HR department;
  • Excellent command of Microsoft Office tools;
  • Good communication skills;
  • Be available to work from the office %100 from the start;

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer El...

Istanbul, Turkey
Posted 1 year ago

Are you a person who speaks fluent English and want to make the online space a safe one?

Within the role you will get the chance to review the user-generated contents, ensure the safety of online platforms and compliance to applicable regulations. You will also have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Moderate and validate the compliance of different content (reviews, images, video);
  • Identifies and escalates potential errors of the applications you use;
  • Participates in testing, launching, implementing new products  or working tools; 
  • Make suggestions to improve policies and procedures;
  • Send daily activity report;

What will make you successful for the role:

  • A B2 level of English (both written & spoken);
  • Attention to details and “willing-to-help” attitude;
  • Curiosity, always looking for solutions;
  • Excellent computer skills;
  • Willingness to work in 24/7 schedule in 3 shifts pattern;
  • Be available to work from the office %100 from the start;

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Are you a person who speaks fluent English and want to make the online space a safe one? Within the role you will get the chance to review the user-generated contents, ensure the safety of online plat...

Istanbul, Turkey
Posted 1 year ago

Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project?

As a Quality Assurance Analyst, you are part of the Operations team, the center of our business.

Within the role will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a specific account. Best of all, is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success. 

Within your role, you will: 

  • Follow the compliance with the quality standards of the project/projects; 
  • Identify, keep records, and inform the hierarchical superiors about the possible non-conformities of quality and their causes;  
  • Propose and apply corrective measures;  
  • Control, monitor, and perform verifications in different phases of the process of aligning the quality of the activity performed by the employees; 
  • Evaluate and identify the training and retraining needs of the project employees, submitting retraining proposals and suggestions for improvement to superior; 

What will make you successful for the role: 

  • A C1 level of Arabic Language (both written & spoken); 
  • A C1 level of English Language (both written & spoken); 
  • At least 6 months quality experiences;
  • Excellent command of Microsoft Office tools (especially Excel);
  • Good communication and leadership skills;
  • Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
  • Adaptability to new circumstances, technologies, and procedures;
  • Proactivity, driven to suggest and implement quality;
  • Be available to work from the office %100 from the start; 

Sounds good? Find out what you can get: 

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project? As a Quality Assurance Analyst, you are part of the Operations team, the center of our ...

Istanbul, Turkey
Posted 1 year ago

Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project?

As a Quality Assurance Analyst, you are part of the Operations team, the center of our business.

Within the role will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a specific account. Best of all, is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Follow the compliance with the quality standards of the project/projects;
  • Identify, keep records, and inform the hierarchical superiors about the possible non-conformities of quality and their causes. 
  • Propose and apply corrective measures;
  • Control, monitor, and perform verifications in different phases of the process of aligning the quality of the activity performed by the employees;
  • Evaluate and identify the training and retraining needs of the project employees, submitting retraining proposals and suggestions for improvement to superior;

What will make you successful for the role:

  • A C1 level of English Language (both written & spoken)
  • At least 6 months quality experiences
  • Excellent command of Microsoft Office tools (especially Excel)
  • Good communication and leadership skills
  • Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
  • Adaptability to new circumstances, technologies, and procedures
  • Proactivity, driven to suggest and implement quality
  • Be available to work from the office %100 from the start

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Do you value quality of quantity? Would you be able to follow, evaluate, improve quality standards of a project? As a Quality Assurance Analyst, you are part of the Operations team, the center of our ...

Istanbul, Turkey
Posted 1 year ago

Are you a person you can understand rules and has the ability to pass down knowledge? 

As an Operations Trainer, you are part of the Operations team, the center of our business. Within the role you get the chance to create and deliver workshops for agents. You would be a mentor to joining agents while also being a company ambassador. Above all you will get a chance to grow, learn, and build your career. 

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success. 

Within your role, you will: 

  • Delivery of workshops and training sessions related to the product and the updated processes & procedures from our clients, ensuring that a quality learning experience is provided to our team members;
  • Facilitate and organize the training plans, workshops, and team development according to individual and team needs 
  • Create and improve the training materials;
  • Perform follow-up activities to complete the training & workshop programs to assess the impact and effectiveness of the training; 
  • Take care of the development and system motorization to ensure the continued development of work skills and skills acquired because of delivered sessions; 
  • Involved with the L&D Coordinator in the Performance Management System processes, Talent Management and Succession Planning; 
  • Other tasks within the training and quality department; 

What will make you successful for the role: 

  • A C1 level of English, both written & spoken; 
  • At least 2 years of training experience in a BPO environment; 
  • Availability to work various shifts; 
  • Excellent command of MS Office programs; 
  • Excellent communication and negotiation skills both orally and written; 
  • Ability to analyze a problem and provide viable solutions; 
  • Be available to work from the office %100 from the start; 

Sounds good? Find out what you can get: 

  • Competitive salary package & meal vouchers 
  • The opportunity to work in a multi-cultural environment 
  • Private medical insurance 
  • Learning programs for your development 
  • Wellness activities for your wellbeing 

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. 

Are you a person you can understand rules and has the ability to pass down knowledge?  As an Operations Trainer, you are part of the Operations team, the center of our business. Within the role you g...

Istanbul, Turkey
Posted 1 year ago

Do you see yourself as a caretaker? Are you a people person and can manage a team?

As a Team Manager, you are part of the Operations team, the center of our business.
Within the role you get the chance to be the caretaker of a team of agents. You will coordinate your team with other Team Mangers of the project to achieve positive results for a client. Best of all, you will get a chance to hone your skills, learn, and build your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

Within your role, you will:

  • Coordinate day-to-day activities within your team;
  • Provide guidance to your team members, by responding to their needs, and identifying areas of improvement, training needs;
  • Define and manage tasks, roles, and responsibilities of your team members for them to meet/exceed the SLAs agreed with our clients;
  • Supervise the performance of your team, identifying ways to work more effectively;
  • Report the overall performance of your team and suggest possible areas of improvement;
  • Lead by example and help your team achieve its full potential;

What will make you successful for the role:

  • A C1 level of English Language (both written & spoken)
  • Min. 1 year of Team Manager experience, preferably in the BPO industry
  • Excellent command of Microsoft Office tools (especially Excel)
  • Good communication and leadership skills;
  • Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
  • Proactivity, driven to suggest and implement quality;
  • Be available to work from the office %100 from the start;

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Learning programs for your development
  • Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Do you see yourself as a caretaker? Are you a people person and can manage a team? As a Team Manager, you are part of the Operations team, the center of our business.Within the role you get the chance...