Careers
Start your career journey with Conectys
– Today’s Talent, Tomorrow’s Success –
Are you someone who’s naturally friendly, positive, and enjoys helping others? Are you fluent in German and confident in expressing yourself on a wide range of topics? If so, we’d love to meet you!
At Conectys, you’ll join a supportive and international team where your voice matters, your ideas count, and your growth is part of our success. As a Customer Support Representative, you’ll be at the heart of what we do—helping customers get the answers and support they need while enjoying the journey of professional development.
What You’ll Do:
- Provide top-notch customer support via phone, email, or chat
- Understand customer needs and offer clear, effective solutions
- Handle inquiries and complaints with empathy and professionalism
- Follow predefined workflows and channel-specific procedures
- Participate in testing/launching/implementing new working products or tools
What You Bring:
- German (B2/C1) – spoken and written
- English (B2) – enough to collaborate with your teammates
- Confident computer skills – including Microsoft Office
- You’re a regular smartphone user
- Friendly communication style, patience, and attention to detail
What You’ll Love:
- Competitive salary + meal vouchers
- Work from our modern, stylish office in Stary Browar, Poznań
- Small, friendly team where your contributions are noticed
- Relax in our chillout zone with table football, Nintendo, and more
- Private medical insurance to keep you covered
- Vacation allowance, Holiday bonuses, and other perks from our Social Fund
- Peer recognition program to celebrate your hard work
- Learning & development programs to help you grow
- Access to Multisport Plus card for fitness and wellness
Why Conectys?
With over 3000 people across 11 sites, Conectys is one of the fastest-growing BPOs in the industry—supporting clients from Gaming, Entertainment, Electronics, Healthcare, and more. Here in Poznań, you’ll feel the charm of a tight-knit, fun team in a vibrant, office-based setting.
Diversity Matters:
We celebrate our differences and are proud to be an inclusive employer. No matter your background, you’re welcome here.
Job Features
Are you someone who’s naturally friendly, positive, and enjoys helping others? Are you fluent in German and confident in expressing yourself on a wide range of topics? If so, we’d love to meet you…
Are you passionate about shaping the future of the workplace and driving growth through effective Human Resource strategies?
As a Country Human Resource Manager, you will be overseeing the Human Resources department at country level by developing and implementing HR policies, managing employee relations, overseeing recruitment and talent management, and ensuring compliance with local labor laws.
At Conectys, we’re not your typical BPO – we’re rewriting the playbook. Our blend of next-gen AI, CX management, content moderation, and data annotation powers some of the hottest industries on the planet: Social Media, Streaming, Technology, Retail & eCommerce, Gaming, Autonomous Cars, Healthcare, and more
Key responsibilities:
- Manage the local HR Strategy and Policy Development by developing and implementing HR strategies aligned with the overall business strategy.
- Advise senior management on HR-related issues and provide strategic input.
- Ensure legal compliance by monitoring and implementing applicable local human resource requirements, conducting investigations, maintaining records, and representing the organization in the case of inspections and audits
- Manage the local Recruitment strategy, from developing and implementing the talent acquisition strategies to attract and retain top talent to overseeing the recruitment process, contributing to secure the competitive position of the company in the local market
- Manage the onboarding processes to ensure new hires are effectively integrated into the company.
- Manage the local performance appraisal systems to evaluate employee performance, providing coaching and support to managers
- Oversee the administration of compensation and benefits programs and conduct data gathering initiatives to ensure competitive compensation packages.
What will make you successful for the role:
- Previous HRBP or HR Manager experience in BPO/Outsourcing industry
- Previous experience in managing employee relations, wellness programs, engagement and people development processes is mandatory
- Strong knowledge of local labor laws and HR best practices
- C1 level of English (both written & spoken)
- Strategic thinking and problem-solving abilities
- Strong organizational and project management skills
- Open to travel throughout the Philippine territory
- Ability to work in a multicultural environment.
Work mode: On-site / Office Location: Davao & Iloilo
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- The opportunity to work in a multi-cultural environment
- Private medical insurance
- Learning programs for your development
- Wellness activities for your wellbeing
Job Features
Are you passionate about shaping the future of the workplace and driving growth through effective Human Resource strategies? As a Country Human Resource Manager, you will be overseeing the Human Reso…
At Conectys, we’re not your typical BPO – we’re rewriting the playbook. Our blend of next-gen AI, CX management, and specialized services like Content Moderation, Data Annotation, and Data Labeling powers some of the most sensitive industries like: Social Media, Streaming, Gaming, Autonomous Cars, Healthcare, and more. 2025 is our scale-up year – and we need SDRs who want to be on the frontlines of disruption, specifically targeting the critical Trust & Safety needs of global platforms.
You’ll be the hunter, connector, and deal starter for our specialized Trust & Safety BPO services. From cold calls to clever LinkedIn plays, you’ll get in front of global decision-makers and spark conversations that lead to serious revenue. If you love sales, tech, and the adrenaline rush of breaking into new accounts, this is your playground.
What You’ll Own:
- Pipeline Ownership: Research, hunt, and connect with game-changing prospects who require sophisticated content moderation, data annotation, and labeling solutions
- Smart Outreach: Craft hyper-personalized pitches that land with execs.
- Relationship Starter: Open doors with C-levels and build trust fast.
- AI-Powered Tools: Use advanced tools + HubSpot mastery to stay 3 steps ahead.
- Team Up: Sync with sales & marketing to refine, scale, and celebrate wins.
What You Bring:
- Great English skills – C1 level (written & spoken)
- 2–4 years in B2B SaaS / Sales Dev with a knack for cracking tough accounts.
- A foundational understanding of Trust & Safety operations (e.g., content moderation, data labeling, data quality, or compliance).
- Fluent in modern sales tech. (Salesforce, HubSpot, Zoominfo, 6 Sense, Clay, Outreach, Salesloft, Demandbase and more).
- High-energy communicator with a consultative edge.
- Curiosity about industries on fire: Social, Streaming, Gaming, eCom, Tech, Mobility, Healthcare.
Why You’ll like It:
- Strong base + uncapped performance incentives.
- Remote-first freedom with global exposure.
- Career acceleration: clear promotion tracks into AE, Sales Manager, or RevOps.
- Personal growth: ongoing training, mentorship, and access to leadership development programs.
- Future-ready skills: hands-on with AI-powered sales tools that will define tomorrow’s selling.
- Culture that actually feels alive—diverse, bold, and collaborative.
Ready to Level Up?
If you’re hungry to own the sales frontier for critical Trust & Safety services and want to be part of a global team that’s moving fast, we want to hear from you.
Job Features
At Conectys, we’re not your typical BPO – we’re rewriting the playbook. Our blend of next-gen AI, CX management, and specialized services like Content Moderation, Data Annotation, and Data…
Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will:
- Provide best-in-class customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- Initiate, manage, answer, and solve customers’ queries
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
What will make you successful for the role:
- A C1 level of Dutch (both written & spoken)
- A B2 level of English (both written & spoken)
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Operating system understanding and Office tools knowledge
- Web-based applications and database operating acquaintance and skills
- Technical understanding
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- Social Fund (Christmas Bonus, Holiday Allowance, etc.)
- Employee Recognition Program
- The opportunity to work in a multicultural environment
- The opportunity to work from home – remote work
- Private medical insurance
- Access to Multisport card
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Job Features
Are you a “tech-savvy” person who speaks fluent Dutch? If yes, are you ready to turn these skills into a career? As a Technical Support Representative, you are part of the Operations team, the cen…