Careers

Run a market like it’s your own business. Conectys is expanding its Lisbon hub to support one of our flagship global clients.  We are looking for experienced Team Managers to build, lead and scale multilingual Inside Sales teams across multiple European markets, including German, Spanish, English, French, Portuguese, Swedish, Norwegian and Dutch. If you enjoy developing people, driving commercial results and working directly with international clients, this is an opportunity to make a visible impact from day one. About the role  Unlike traditional customer service leadership roles, this position combines people leadership, commercial accountability and direct client exposure, offering a clear path toward senior account and operational leadership roles. You’ll own performance, coaching and results for a team of Inside Sales Representatives supporting our client, reporting into account leadership and working closely with recruitment as the team scales. What you’ll own 

• Build, lead, coach and develop a newly formed team of Inside Sales Representatives supporting your assigned market.

• Drive commercial results and own team KPIs — conversion, call quality, productivity, customer satisfaction — and report directly to client leadership

• Run daily huddles, 1:1s and performance reviews; spot coaching needs and build career paths for your team

• Build strong client relationships within your market, act as the main escalation point, and ensure SLAs, performance targets and governance commitments are consistently delivered.

• Champion a genuinely multicultural and multilingual team culture

What you’ll bring 

• 2-5 years of people management experience in sales, inside sales, customer operations or account management environments. (B2B, FMCG, HoReCa or beverages a strong plus).

• Experience leading sales teams with revenue, conversion or commercial targets.

• Native or C2 proficiency in one of the following languages: Spanish, French, Portuguese, plus business-level English (minimum B2).

• Comfortable coaching performance and quality metrics in a fast-scaling, multilingual environment

• Strong stakeholder management and communication skills, with the confidence to engage a demanding global client and remain calm under scale-up pressure.

• Based in Lisbon or ready to relocate (we’ll help).

  We believe great leaders deliver their best work when they’re supported, rewarded and given room to grow. That’s why what we offer: 

• Gross monthly fixed salary between €1,510 and €3,090  , depending on experience and language market
• Performance-based bonus scheme that rewards individual and team results
• Comprehensive relocation support including flight reimbursement, temporary accommodation and practical assistance with local documentation, banking and registration processes.
• Private health insurance
• Meal allowance and transportation support
• Structured Sales Leadership Academy and ongoing development opportunities Internal mobility and career growth opportunities across Conectys

  What success looks like for this role: within your first six months, you will:

• Build and stabilize a high-performing multilingual sales team

• Achieve agreed client performance targets

• Establish trusted relationships with client stakeholders

• Create an engaged and development-focused team culture

• Support the ongoing growth of the Lisbon sales hub

  Be the Heart of Transformation Join a team where people, technology, and purpose come together to create meaningful careers. Here, you’ll build valuable skills, make an impact for global brands, and grow in an environment where your ideas, ambitions, and potential are recognized every day.

Ready to turn conversations into opportunities? If you’re fluent in Spanish, enjoy connecting with people, and thrive in a fast-paced environment, this is your chance to build a career where your impact is seen every day. As a Inside Sales Representative, you’ll represent a leading global FMCG brand, helping business customers discover the right products and solutions while building long-term commercial relationships. At Conectys, we are not your typical BPO—we are rewriting the playbook for customer experience, content moderation, data annotation, and digital operations. We combine human expertise with next-generation technology to help global brands deliver smarter, faster, and more scalable services. What you’ll do:

• Build and maintain strong relationships with business customers through inbound and outbound communication.
• Identify sales opportunities by understanding customer needs and recommending the most suitable products and services.
• Guide customers through the sales process while delivering an exceptional experience at every interaction.
• Achieve individual and team sales targets through consultative selling and solution-oriented conversations.
• Accurately document customer interactions and sales activities using internal SalesForce systems and CRM tools.
• Collaborate with colleagues across teams to continuously improve the customer journey and business results.

What we’re looking for:

• C2 level of Spanish and minimum B2 level of English – written and spoken.
• Previous experience in sales, customer service, account management, or a customer-facing role is an advantage.
• Strong communication and relationship-building skills.
• A customer-first mindset with the confidence to identify opportunities and close sales.
• Comfortable using Microsoft Office, SalesForce experience appreciated and digital tools.
• Curious, adaptable, and eager to learn in a technology-enabled environment.
• Willingness to work in a contact center environment, in a hybrid setup.

Sounds good? Find out what you can get:

• Competitive fixed base salary — your guaranteed monthly income
• Performance bonus on top of your base salary, linked to your sales results
• Relocation support for candidates moving to Lisbon
• Work with a leading global FMCG brand
• Continuous sales coaching and development
• Modern CRM, Salesforce and AI-powered tools
• Hybrid work in Lisbon
• International environment and career development opportunities

Why join Conectys? At Conectys, you’ll be part of a diverse, international team working with global brands and innovative technologies. We create an environment where people are encouraged to share ideas, develop new skills and take on new challenges. You’ll have the opportunity to work with AI-powered tools, collaborate with colleagues across different markets, and contribute to projects that have a real impact on customers and businesses.