{"id":65,"date":"2020-11-05T12:05:49","date_gmt":"2020-11-05T10:05:49","guid":{"rendered":"https:\/\/careers.conectys.com\/?page_id=65"},"modified":"2023-04-20T11:53:22","modified_gmt":"2023-04-20T09:53:22","slug":"careers","status":"publish","type":"page","link":"https:\/\/careers.conectys.com\/staging\/careers\/","title":{"rendered":"Careers"},"content":{"rendered":"\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-color uagb-columns__stack-mobile uagb-columns__valign-center uagb-columns__gap-5 alignwide uagb-block-b893975b uagb-columns__columns-1 uagb-columns__max_width-custom\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-1\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-color uagb-block-8afb8a28\"><div class=\"uagb-column__overlay\"><\/div>\n<h2 class=\"wp-block-heading alignfull has-text-align-center has-primary-color has-text-color has-large-font-size\">Start your <strong>career journey <\/strong>with Conectys<\/h2>\n\n\n\n<p class=\"has-text-align-center\">&#8211; Today\u2019s Talent, Tomorrow&#8217;s Success &#8211;<\/p>\n\n\n<div class=\"sjb-page\">\r\n<!-- Start: Jobs Listing Wrapper -->\r\n\r\n\r\n<!-- Start Job Filters\r\n================================================== -->\r\n<div class=\"sjb-filters sjb-filters-v2\">\r\n        <form class=\"filters-form\" action=\"https:\/\/careers.conectys.com\/staging\/careers\/\" method=\"get\">\r\n        <div class=\"row\">\r\n            \r\n    <!-- Keywords Search-->    \r\n    <div class=\"sjb-search-keywords col-md-12 col-xs-12\">\r\n        <div class=\"form-group\">\r\n                        <label class=\"sr-only\" for=\"keywords\">Keywords<\/label>\r\n            <input type=\"text\" class=\"form-control\" value=\"\" placeholder=\"Keywords\" id=\"keywords\" name=\"search_keywords\">\r\n        <\/div>\r\n    <\/div>\r\n    \r\n    <!-- Job Location Filter-->\r\n    <div class=\"sjb-search-location col-md-3 col-xs-12\">\r\n        <div class=\"form-group\">\r\n            <select name='selected_location' id='location' class='form-control'>\n\t<option value='-1'>Location<\/option>\n\t<option class=\"level-0\" value=\"bucharest\">Bucharest, Romania<\/option>\n\t<option class=\"level-0\" value=\"cairo\">Cairo, Egypt<\/option>\n\t<option class=\"level-0\" value=\"colombia\">Colombia<\/option>\n\t<option class=\"level-0\" value=\"dallas\">Dallas, USA<\/option>\n\t<option class=\"level-0\" value=\"davao\">Davao, Philippines<\/option>\n\t<option class=\"level-0\" value=\"ghent\">Ghent, Belgium<\/option>\n\t<option class=\"level-0\" value=\"iloilo\">Iloilo, Philippines<\/option>\n\t<option class=\"level-0\" value=\"istanbul-turkey\">Istanbul, Turkey<\/option>\n\t<option class=\"level-0\" value=\"lisbon\">Lisbon, Portugal<\/option>\n\t<option class=\"level-0\" value=\"poznan\">Poznan, Poland<\/option>\n\t<option class=\"level-0\" value=\"sibiu\">Sibiu, Romania<\/option>\n\t<option class=\"level-0\" value=\"taipei-taipei\">Taipei, Taiwan<\/option>\n<\/select>\n        <\/div>\r\n    <\/div>\r\n    <div class=\"sjb-search-button col-md-3 col-xs-12\"><input class=\"btn-search btn btn-primary\" value=\"&#xf002;\" type=\"submit\"><\/div>        <\/div>\r\n    <\/form>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Job Filters -->\r\n\r\n\r\n<div class=\"sjb-listing\">\r\n        <!-- start Jobs Listing: List View -->\r\n    <div class=\"list-view\">\r\n        \r\n    <div class=\"row\">\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/freelance-customer-support-representative-with-polish-english\/\">\r\n                <span class=\"job-title\">(Freelance) Customer Support Representative with Polish &amp; English<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n        <i class=\"fa  fa-building\"><\/i><span class=\"company-name\">Conectys<\/span>    <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 4 weeks ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13875\">\r\n    <div class=\"d-flex flex-wrap mb-5\">As a Customer Support Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing CV creation platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/div>\r\n<div>\u00a0<\/div>\r\n<div class=\"d-flex flex-wrap mb-5\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/div>\r\n<div>\u00a0<\/div>\r\n<div class=\"d-flex flex-wrap mb-5\"><strong>Your responsibilities:<\/strong><\/div>\r\n<ul>\r\n<li class=\"d-flex flex-wrap mb-5\">Support clients via phone, chat and email, ensuring a high-quality customer experience.<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Provide accurate guidance by maintaining strong knowledge of the platform, products, and market conditions.<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Manage and follow up on customer inquiries and complaints efficiently.<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Identify and escalate operational issues, discrepancies, or potential risks to management.<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Gather customer insights and contribute to process and service improvements.<\/li>\r\n<\/ul>\r\n<div>\u00a0<\/div>\r\n<div class=\"d-flex flex-wrap mb-5\"><strong>What will make you successful in the role:<\/strong><\/div>\r\n<ul>\r\n<li class=\"d-flex flex-wrap mb-5\">Min. C1 level of Polish, both written and spoken.<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Min. B2 level of English, both written and spoken.<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Strong attention to detail with confidence working with numbers and data.<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Customer-focused, proactive team player with solid communication skills.<\/li>\r\n<\/ul>\r\n<div>\u00a0<\/div>\r\n<div>For the reasons of compliance, we are looking for freelancers <span style=\"text-decoration: underline\">outside of Poland<\/span><\/div>\r\n<div>\u00a0<\/div>\r\n<div><strong>Details:<\/strong><\/div>\r\n<div>\u00a0<\/div>\r\n<ul>\r\n<li class=\"d-flex flex-wrap mb-5\">Work type: Full-time (40h\/week)<\/li>\r\n<li>Working model: <span style=\"text-decoration: underline\">Remote<\/span><\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Schedule: Monday &#8211; Friday<\/li>\r\n<li class=\"d-flex flex-wrap mb-5\">Shift: 9:00 &#8211; 18:00 GMT+2 (flexible)<\/li>\r\n<\/ul>        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13875\"><p>As a Customer Support Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing CV creation platform. You will be at the frontline of customer intera&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/freelance-customer-support-representative-with-polish-english\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13875\" >\r\n        <a data-id=\"13875\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-italian-office-based\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Italian (OFFICE BASED)<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n        <i class=\"fa  fa-building\"><\/i><span class=\"company-name\">Conectys<\/span>    <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Bucharest, Romania<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 2 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13869\">\r\n    <p><strong>What will make you successful for the role:<\/strong><\/p>\r\n<p><strong>A B2 level of English Language (both written &amp; spoken);<\/strong><br \/><strong>A C1 level of Italian Language (both written &amp; spoken)<\/strong><br \/>Curiosity, always looking for solutions;<br \/>Attention to detail and \u201cwilling-to-help\u201d attitude;<br \/>Excellent computer skills;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><strong>Within your role, you will:<\/strong><\/p>\r\n<p>Work\u00a0<strong>office based<\/strong>, One Cotroceni Park, Bucharest<br \/>Offer technical support via phone, e-mail or chat;<br \/>Answer &amp; solve customers\u2019 inquiries &amp; complaints by offering an accurate solution;<br \/>Follow predefined workflows &amp; handle issues specific to each communication channel;<br \/>Respond to all customers inquiries within given timescales and efficiently meet deadlines;<br \/>Take, register &amp; solve notifications or complaints;<br \/>Update the database with all the details about each customer interaction;<br \/>Participate in testing\/launching\/implementing new working products or tools.<\/p>\r\n<p><strong>Sounds good? Find out what you can get:<\/strong><\/p>\r\n<p>Competitive salary package &amp; meal vouchers;<br \/>The opportunity to work in a multi-cultural environment;<br \/>Private medical insurance;<br \/>Everything you want to read from Bookster;<br \/>Learning programs for your development;<br \/>Wellness activities for your wellbeing.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in FunWork, so much that we\u2019ve made it one of our core values.<\/p>\r\n<p>We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical\/mental disability, or background.\u00a0<\/p>        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13869\"><p>What will make you successful for the role: A B2 level of English Language (both written &amp; spoken);A C1 level of Italian Language (both written &amp; spoken)Curiosity, always looking for solutions&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-italian-office-based\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13869\" >\r\n        <a data-id=\"13869\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/technical-support-representative-with-german\/\">\r\n                <span class=\"job-title\">Technical Support Representative with German<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n        <i class=\"fa  fa-building\"><\/i><span class=\"company-name\">Conectys<\/span>    <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Bucharest, Romania<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 2 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13866\">\r\n    <p><b><strong>What will make you successful for the role:<\/strong><\/b><\/p>\r\n<ul>\r\n<li>A B2 level of English Language (both written &amp; spoken);<\/li>\r\n<li>A C1 level of German Language (both written &amp; spoken)<\/li>\r\n<li>A minimum of 6 months on a Technical Support position;<\/li>\r\n<li>Curiosity, always looking for solutions;<\/li>\r\n<li>Attention to detail and \u201cwilling-to-help\u201d attitude;<\/li>\r\n<li>Excellent computer skills;<\/li>\r\n<\/ul>\r\n<p><b><strong>Within your role, you will:<\/strong><\/b><\/p>\r\n<ul>\r\n<li>Offer technical support via phone, e-mail or chat;<\/li>\r\n<li>Answer &amp; solve customers\u2019 inquiries &amp; complaints by offering an accurate solution;<\/li>\r\n<li>Follow predefined workflows &amp; handle issues specific to each communication channel;<\/li>\r\n<li>Respond to all customers inquiries within given timescales and efficiently meet deadlines;<\/li>\r\n<li>Take, register &amp; solve notifications or complaints;<\/li>\r\n<li>Update the database with all the details about each customer interaction;<\/li>\r\n<li>Participate in testing\/launching\/implementing new working products or tools.<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p><b><strong>Sounds good? Find out what you can get:<\/strong><\/b><\/p>\r\n<ul>\r\n<li>Competitive salary package &amp; meal vouchers;<\/li>\r\n<li>The opportunity to work in a multi-cultural environment;<\/li>\r\n<li>Private medical insurance;<\/li>\r\n<li>Everything you want to read from Bookster;<\/li>\r\n<li>Learning programs for your development;<\/li>\r\n<li>Wellness activities for your wellbeing.<\/li>\r\n<\/ul>\r\n<p>We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical\/mental disability, or background.<\/p>        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13866\"><p>What will make you successful for the role: A B2 level of English Language (both written &amp; spoken); A C1 level of German Language (both written &amp; spoken) A minimum of 6 months on a Technical S&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/technical-support-representative-with-german\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13866\" >\r\n        <a data-id=\"13866\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/team-manager-with-english\/\">\r\n                <span class=\"job-title\">Team Manager with English<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n        <i class=\"fa  fa-building\"><\/i><span class=\"company-name\">Conectys<\/span>    <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Cairo, Egypt<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13849\">\r\n    <p><strong>What will make you successful for the role:<\/strong><\/p>\r\n<ul>\r\n<li>C1 level of English, both written &amp; spoken;<\/li>\r\n<li>min. 1 year of BPO experience<\/li>\r\n<li>min. 1 year of experience in managing teams<\/li>\r\n<li>Good communication and leadership skills;<\/li>\r\n<li>Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;<\/li>\r\n<li>Proactivity, driven to suggest and implement quality;<\/li>\r\n<li>Willingness to work from the office<\/li>\r\n<\/ul>\r\n<p><strong>Within your role, you will:<\/strong><\/p>\r\n<ul>\r\n<li>You will coordinate day-to-day activities within your team<\/li>\r\n<li>You will provide guidance to your team members, by answering to their needs, and identifying areas of improvement, training needs;<\/li>\r\n<li>You will define and manage tasks, roles, and responsibilities of your team members in order for them to meet\/exceed the SLA\u2019s agreed with our clients;<\/li>\r\n<li>You will supervise the performance of your team, identifying ways to work more effectively;<\/li>\r\n<li>You will report the overall performance of your team and suggest possible areas of improvement;<\/li>\r\n<li>You will lead by example and help your team achieve its full potential.<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p><strong>Sounds good? Find out what you can get:<\/strong><\/p>\r\n<ul>\r\n<li>Competitive salary package<\/li>\r\n<li>The opportunity to work in a multi-cultural environment;<\/li>\r\n<li>Learning programs for your development;<br \/><br \/>\u00a0<\/li>\r\n<\/ul>\r\n<p>We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical\/mental disability, or background.<\/p>        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13849\"><p>What will make you successful for the role: C1 level of English, both written &amp; spoken; min. 1 year of BPO experience min. 1 year of experience in managing teams Good communication and leadership &#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/team-manager-with-english\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13849\" >\r\n        <a data-id=\"13849\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-english-2\/\">\r\n                <span class=\"job-title\">Customer Support Representative with English<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Cairo, Egypt<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13844\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative<\/strong>, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\">Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li data-start=\"1047\" data-end=\"1143\">Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li data-start=\"1146\" data-end=\"1277\">Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1280\" data-end=\"1379\">Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\"><strong>Min. C1 level of English<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li data-start=\"2277\" data-end=\"2390\">Genuine interest in developing long-term expertise and a career within the <strong data-start=\"2352\" data-end=\"2387\">fintech\/crypto trading industry<\/strong>.<\/li>\n \t<li data-start=\"2393\" data-end=\"2495\">A collaborative, self-driven team player with a positive and proactive approach to customer support.<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li><b>Innovative Environment:<\/b>\u00a0Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li><b>Career Development:<\/b>\u00a0Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li><b>Global Exposure:<\/b>\u00a0Support an international client base and collaborate with diverse teams.<\/li>\n \t<li><b>Competitive Package:<\/b>\u00a0Attractive compensation and benefits aligned with your experience and shift flexibility.<\/li>\n \t<li><b>Fresh start:<\/b>\u00a0A new project where your contributions are noticed.<\/li>\n \t<li><b>Developed Learning &amp; Development program<\/b>\u00a0to support your growth.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13844\"><p>As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interacti&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-english-2\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13844\" >\r\n        <a data-id=\"13844\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-russian\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Russian<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Lisbon, Portugal<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13842\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative<\/strong>, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\"><strong>(Live Chat support area)<\/strong> Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li><strong>(P2P support area)<\/strong> Support and professionally mediate customer disputes within the P2P market.<\/li>\n \t<li><strong>(P2P support area)<\/strong> Investigate and monitor transactions to detect and prevent fraudulent activity.<\/li>\n \t<li>Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li>Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li>Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, <strong>dispute resolution<\/strong> or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\">Fluency in <strong data-start=\"2178\" data-end=\"2201\">English and Russian<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li>Knowledge of blockchain, crypto, or P2P payments is a strong plus (especially for P2P support area)<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li><b>Innovative Environment:<\/b>\u00a0Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li><b>Career Development:<\/b>\u00a0Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li><b>Global Exposure:<\/b>\u00a0Support an international client base and collaborate with diverse teams.<\/li>\n \t<li><b>Competitive Package:<\/b>\u00a0Attractive compensation and benefits aligned with your experience and shift flexibility.<\/li>\n \t<li><b>Attractive location:\u00a0<\/b>Work from our modern, stylish office in the city center of Lisbon.<\/li>\n \t<li><b>Fresh start:<\/b>\u00a0A new project where your contributions are noticed.<\/li>\n \t<li><b>Developed Learning &amp; Development program<\/b>\u00a0to support your growth.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13842\"><p>As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interacti&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-russian\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13842\" >\r\n        <a data-id=\"13842\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-russian\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Russian<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Poznan, Poland<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13840\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative<\/strong>, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\"><strong>(Live Chat support area)<\/strong> Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li><strong>(P2P support area)<\/strong> Support and professionally mediate customer disputes within the P2P market.<\/li>\n \t<li><strong>(P2P support area)<\/strong> Investigate and monitor transactions to detect and prevent fraudulent activity.<\/li>\n \t<li>Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li>Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li>Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, <strong>dispute resolution<\/strong> or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\">Fluency in <strong data-start=\"2178\" data-end=\"2201\">English and Russian<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li>Knowledge of blockchain, crypto, or P2P payments is a strong plus (especially for P2P support area)<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li data-start=\"2777\" data-end=\"2903\"><strong data-start=\"2777\" data-end=\"2804\">Innovative Environment:<\/strong> Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li data-start=\"2906\" data-end=\"3027\"><strong data-start=\"2906\" data-end=\"2929\">Career Development:<\/strong> Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><strong data-start=\"3030\" data-end=\"3050\">Global Exposure:<\/strong> Support an international client base and collaborate with diverse teams.<\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><b><span data-contrast=\"auto\">Competitive salary<\/span><\/b><span data-contrast=\"auto\">\u202f+\u202f<\/span><b><span data-contrast=\"auto\">meal vouchers<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><b><span data-contrast=\"auto\">Learning &amp; development programs<\/span><\/b><span data-contrast=\"auto\">\u202fto help you grow<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><span data-contrast=\"auto\">Work from our\u202f<\/span><b><span data-contrast=\"auto\">modern, stylish office in Stary Browar, Pozna\u0144<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><span data-contrast=\"auto\">Vacation allowance, Holiday bonuses, and other perks from our\u202f<\/span><b><span data-contrast=\"auto\">Social Fund<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><b><span data-contrast=\"auto\">Private medical insurance<\/span><\/b><span data-contrast=\"auto\">\u202fto keep you covered<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><span data-contrast=\"auto\">Relax in our\u202f<\/span><b><span data-contrast=\"auto\">chillout zone<\/span><\/b><span data-contrast=\"auto\">\u202fwith\u202f<\/span><b><span data-contrast=\"auto\">table football, Nintendo, and more<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><span data-contrast=\"auto\">Access to\u202f<\/span><b><span data-contrast=\"auto\">Multisport Plus card<\/span><\/b><span data-contrast=\"auto\">\u202ffor fitness and wellness<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><strong>Fresh start:<\/strong> A new project where your contributions are noticed.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13840\"><p>As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interacti&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-russian\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13840\" >\r\n        <a data-id=\"13840\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-czech\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Czech<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Lisbon, Portugal<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13839\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative,<\/strong>\u00a0you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\">Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li data-start=\"1047\" data-end=\"1143\">Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li data-start=\"1146\" data-end=\"1277\">Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1280\" data-end=\"1379\">Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\">Fluency in <strong data-start=\"2178\" data-end=\"2201\">English and Czech<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li data-start=\"2277\" data-end=\"2390\">Genuine interest in developing long-term expertise and a career within the <strong data-start=\"2352\" data-end=\"2387\">fintech\/crypto trading industry<\/strong>.<\/li>\n \t<li data-start=\"2393\" data-end=\"2495\">A collaborative, self-driven team player with a positive and proactive approach to customer support.<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li data-start=\"2777\" data-end=\"2903\"><strong data-start=\"2777\" data-end=\"2804\">Innovative Environment:<\/strong> Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li data-start=\"2906\" data-end=\"3027\"><strong data-start=\"2906\" data-end=\"2929\">Career Development:<\/strong> Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><strong data-start=\"3030\" data-end=\"3050\">Global Exposure:<\/strong> Support an international client base and collaborate with diverse teams.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong data-start=\"3128\" data-end=\"3152\">Competitive Package:<\/strong> Attractive compensation and benefits aligned with your experience and shift flexibility.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Attractive location: <\/strong>Work from our modern, stylish office in the city center of Lisbon.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Fresh start:<\/strong> A new project where your contributions are noticed.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13839\"><p>As a CS Representative,\u00a0you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interact&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-czech\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13839\" >\r\n        <a data-id=\"13839\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-danish\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Danish<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Lisbon, Portugal<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13838\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative<\/strong>, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\">Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li data-start=\"1047\" data-end=\"1143\">Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li data-start=\"1146\" data-end=\"1277\">Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1280\" data-end=\"1379\">Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\">Fluency in <strong data-start=\"2178\" data-end=\"2201\">English and Danish<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li data-start=\"2277\" data-end=\"2390\">Genuine interest in developing long-term expertise and a career within the <strong data-start=\"2352\" data-end=\"2387\">fintech\/crypto trading industry<\/strong>.<\/li>\n \t<li data-start=\"2393\" data-end=\"2495\">A collaborative, self-driven team player with a positive and proactive approach to customer support.<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li data-start=\"2777\" data-end=\"2903\"><strong data-start=\"2777\" data-end=\"2804\">Innovative Environment:<\/strong> Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li data-start=\"2906\" data-end=\"3027\"><strong data-start=\"2906\" data-end=\"2929\">Career Development:<\/strong> Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><strong data-start=\"3030\" data-end=\"3050\">Global Exposure:<\/strong> Support an international client base and collaborate with diverse teams.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong data-start=\"3128\" data-end=\"3152\">Competitive Package:<\/strong> Attractive compensation and benefits aligned with your experience and shift flexibility.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Attractive location: <\/strong>Work from our modern, stylish office in the city center of Lisbon.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Fresh start:<\/strong> A new project where your contributions are noticed.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13838\"><p>As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interacti&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-danish\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13838\" >\r\n        <a data-id=\"13838\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-swedish\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Swedish<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Lisbon, Portugal<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13837\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative<\/strong>, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\">Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li data-start=\"1047\" data-end=\"1143\">Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li data-start=\"1146\" data-end=\"1277\">Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1280\" data-end=\"1379\">Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\">Fluency in <strong data-start=\"2178\" data-end=\"2201\">English and Swedish<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li data-start=\"2277\" data-end=\"2390\">Genuine interest in developing long-term expertise and a career within the <strong data-start=\"2352\" data-end=\"2387\">fintech\/crypto trading industry<\/strong>.<\/li>\n \t<li data-start=\"2393\" data-end=\"2495\">A collaborative, self-driven team player with a positive and proactive approach to customer support.<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li data-start=\"2777\" data-end=\"2903\"><strong data-start=\"2777\" data-end=\"2804\">Innovative Environment:<\/strong> Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li data-start=\"2906\" data-end=\"3027\"><strong data-start=\"2906\" data-end=\"2929\">Career Development:<\/strong> Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><strong data-start=\"3030\" data-end=\"3050\">Global Exposure:<\/strong> Support an international client base and collaborate with diverse teams.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong data-start=\"3128\" data-end=\"3152\">Competitive Package:<\/strong> Attractive compensation and benefits aligned with your experience and shift flexibility.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Attractive location: <\/strong>Work from our modern, stylish office in the city center of Lisbon.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Fresh start:<\/strong> A new project where your contributions are noticed.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13837\"><p>As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interacti&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-swedish\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13837\" >\r\n        <a data-id=\"13837\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-norwegian\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Norwegian<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Lisbon, Portugal<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13836\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative<\/strong>, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\">Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li data-start=\"1047\" data-end=\"1143\">Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li data-start=\"1146\" data-end=\"1277\">Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1280\" data-end=\"1379\">Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\">Fluency in <strong data-start=\"2178\" data-end=\"2201\">English and Norwegian<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li data-start=\"2277\" data-end=\"2390\">Genuine interest in developing long-term expertise and a career within the <strong data-start=\"2352\" data-end=\"2387\">fintech\/crypto trading industry<\/strong>.<\/li>\n \t<li data-start=\"2393\" data-end=\"2495\">A collaborative, self-driven team player with a positive and proactive approach to customer support.<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li data-start=\"2777\" data-end=\"2903\"><strong data-start=\"2777\" data-end=\"2804\">Innovative Environment:<\/strong> Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li data-start=\"2906\" data-end=\"3027\"><strong data-start=\"2906\" data-end=\"2929\">Career Development:<\/strong> Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><strong data-start=\"3030\" data-end=\"3050\">Global Exposure:<\/strong> Support an international client base and collaborate with diverse teams.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong data-start=\"3128\" data-end=\"3152\">Competitive Package:<\/strong> Attractive compensation and benefits aligned with your experience and shift flexibility.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Attractive location: <\/strong>Work from our modern, stylish office in the city center of Lisbon.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Fresh start:<\/strong> A new project where your contributions are noticed.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13836\"><p>As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interacti&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-norwegian\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13836\" >\r\n        <a data-id=\"13836\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-finnish\/\">\r\n                <span class=\"job-title\">Customer Support Representative with Finnish<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Lisbon, Portugal<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13835\">\r\n    <p data-start=\"274\" data-end=\"614\">As a <strong data-start=\"279\" data-end=\"306\">CS Representative<\/strong>, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.<\/p>\n<p data-start=\"616\" data-end=\"892\">You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base.<\/p>\nWith over 3000 employees across 11 sites, <strong>Conectys<\/strong> is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers\u2019 success our own success.\n<p data-start=\"899\" data-end=\"925\"><strong>Your responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li data-start=\"929\" data-end=\"1044\">Assist clients with inquiries via <strong data-start=\"963\" data-end=\"986\">live chat and email<\/strong>, ensuring timely, accurate, and professional responses.<\/li>\n \t<li data-start=\"1047\" data-end=\"1143\">Deliver an efficient and excellent customer service experience aligned with company standards.<\/li>\n \t<li data-start=\"1146\" data-end=\"1277\">Develop strong knowledge of the company\u2019s <strong data-start=\"1188\" data-end=\"1233\">platform, products, and market conditions<\/strong>, staying up to date with industry trends.<\/li>\n \t<li data-start=\"1280\" data-end=\"1379\">Manage and follow up diligently on inquiries and complaints from current and prospective clients.<\/li>\n \t<li data-start=\"1382\" data-end=\"1521\">Understand customer needs deeply and translate insights into <strong data-start=\"1443\" data-end=\"1492\">constructive feedback and practical solutions<\/strong> for internal stakeholders.<\/li>\n \t<li data-start=\"1524\" data-end=\"1673\">Ensure smooth frontline operations by identifying discrepancies, potential risks, or unusual situations and escalating them to management promptly.<\/li>\n \t<li data-start=\"1676\" data-end=\"1800\">Actively seek opportunities for continuous improvement that will enhance team performance, workflows, and operational efficiency.<\/li>\n<\/ul>\n<strong>What will make you successful in the role:<\/strong>\n<ul>\n \t<li>Previous experience in customer service or frontline support (live chat\/email preferred).<\/li>\n \t<li>2+ years of relevant experience is a strong advantage.<\/li>\n \t<li>Experience in <strong>fintech<\/strong>, <strong>financial services<\/strong>, or <strong>crypto trading<\/strong> is a plus.<\/li>\n \t<li data-start=\"2082\" data-end=\"2164\">Strong numerical awareness with a keen eye for <strong data-start=\"2129\" data-end=\"2161\">data, statistics, and detail<\/strong>.<\/li>\n \t<li data-start=\"2167\" data-end=\"2274\">Fluency in <strong data-start=\"2178\" data-end=\"2201\">English and Finnish<\/strong>, both written and spoken, to effectively support the dedicated market.<\/li>\n \t<li data-start=\"2277\" data-end=\"2390\">Genuine interest in developing long-term expertise and a career within the <strong data-start=\"2352\" data-end=\"2387\">fintech\/crypto trading industry<\/strong>.<\/li>\n \t<li data-start=\"2393\" data-end=\"2495\">A collaborative, self-driven team player with a positive and proactive approach to customer support.<\/li>\n \t<li data-start=\"2498\" data-end=\"2594\">Ability to handle customer requests calmly, efficiently, and with a solution-oriented mindset.<\/li>\n \t<li data-start=\"2597\" data-end=\"2728\">Flexibility to work <strong data-start=\"2617\" data-end=\"2642\">5-day rotating shifts<\/strong>, including weekends and public holidays (24\/7 coverage), <strong>on-site<\/strong>.<\/li>\n<\/ul>\n<strong>Sounds good? Find out what you can get:<\/strong>\n<ul>\n \t<li data-start=\"2777\" data-end=\"2903\"><strong data-start=\"2777\" data-end=\"2804\">Innovative Environment:<\/strong> Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged.<\/li>\n \t<li data-start=\"2906\" data-end=\"3027\"><strong data-start=\"2906\" data-end=\"2929\">Career Development:<\/strong> Build valuable expertise in fintech and crypto trading with opportunities for long-term growth.<\/li>\n \t<li data-start=\"3030\" data-end=\"3125\"><strong data-start=\"3030\" data-end=\"3050\">Global Exposure:<\/strong> Support an international client base and collaborate with diverse teams.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong data-start=\"3128\" data-end=\"3152\">Competitive Package:<\/strong> Attractive compensation and benefits aligned with your experience and shift flexibility.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Attractive location: <\/strong>Work from our modern, stylish office in the city center of Lisbon.<\/li>\n \t<li data-start=\"3128\" data-end=\"3241\"><strong>Fresh start:<\/strong> A new project where your contributions are noticed.<\/li>\n<\/ul>\nWe take pride in our commitment to <strong data-start=\"3283\" data-end=\"3310\">diversity and inclusion<\/strong>, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13835\"><p>As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech\/crypto trading platform. You will be at the frontline of customer interacti&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-live-chat-specialist-with-finnish\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13835\" >\r\n        <a data-id=\"13835\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-english\/\">\r\n                <span class=\"job-title\">Customer Support Representative with English<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Colombia<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13831\">\r\n    <div class=\"job-preview__description \">\r\n<p><strong>Is English your strength and you\u2019re passionate about helping people?<\/strong><\/p>\r\n<p>As a\u00a0<strong>Customer Support Representative<\/strong>, you are part of the Operations team, the center of our business. In this customer-focused role, you will professionally engage with customers to understand their needs, provide assistance, and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.<\/p>\r\n<p>With over 3000 employees across 7 sites,\u00a0<strong>Conectys\u00a0<\/strong>is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer\u2019s success our own success.<\/p>\r\n<p><strong>Within your role, you will:<\/strong><\/p>\r\n<ul>\r\n<li>Provide top-class customer service to resolve inquiries across all channels (phone, email, chat) to provide accurate information and resolve issues swiftly<\/li>\r\n<li>Communicating ways to put the customer at the heart of what we do and in doing so, improving their experience and satisfaction.<\/li>\r\n<li>Collaborate with the team on new projects, helping us refine our processes and strengthen our business continuity plans<\/li>\r\n<li>Assist with back-office duties and maintain customer service records<\/li>\r\n<\/ul>\r\n<p><strong>What will make you successful for the role:<\/strong><\/p>\r\n<ul>\r\n<li>Proven Proficiency in English (both written &amp; spoken)<\/li>\r\n<li><u>At least 6 months of experience in a customer-facing role<\/u><\/li>\r\n<li>Willingness to work in a 24\/7 schedule with rotating shifts<\/li>\r\n<li>Experience working with KPI\u2019s and targets<\/li>\r\n<li>Attention to detail and \u201cwilling-to-help\u201d attitude<\/li>\r\n<\/ul>\r\n<p><strong>Workplace:<\/strong>\u00a0Cali, Valle del Cauca \/ Office-based<\/p>\r\n<p><strong>Sounds good? Find out what you can get:<\/strong><\/p>\r\n<ul>\r\n<li>Competitive salary package<\/li>\r\n<li>The opportunity to work in a multi-cultural environment<\/li>\r\n<li>Learning programs for your development<\/li>\r\n<\/ul>\r\n<p>We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical\/mental disability, or background.<\/p>\r\n<\/div>        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13831\"><p>Is English your strength and you\u2019re passionate about helping people? As a\u00a0Customer Support Representative, you are part of the Operations team, the center of our business. In this customer-focused &#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-english\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13831\" >\r\n        <a data-id=\"13831\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/quality-training-specialist\/\">\r\n                <span class=\"job-title\">Quality &amp; Training Specialist<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Colombia<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 3 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13833\">\r\n    <div class=\"job-preview__description \">\r\n<p><strong>Are you a person who understands quality, has the ability to pass down knowledge, and is looking to take the next step in your career?<\/strong><\/p>\r\n<p>As a\u00a0<strong>Quality &amp; Training Specialist<\/strong>, you will be a bridge between our agents and clients, working to improve the quality of work on specific accounts while creating and delivering workshops for agents. You will be a mentor to joining agents and a company ambassador, with the chance to grow, learn, and build your career.<\/p>\r\n<p>With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer\u2019s success our own success.<\/p>\r\n<p><strong>Within your role, you will:<\/strong><\/p>\r\n<ul>\r\n<li>Monitor and evaluate customer interactions against established quality standards to ensure consistency and excellence.<\/li>\r\n<li>Act as a primary quality point of reference for Agents and Team Leaders<\/li>\r\n<li>Facilitate initial and ongoing training for agents, covering processes, tools, soft skills, and OTA-specific scenarios.<\/li>\r\n<li>Create, adapt, and maintain training materials such as presentations, scripts, exercises, and knowledge checks.<\/li>\r\n<li>Provide detailed, constructive feedback to agents and lead coaching workshops or refresher sessions based on identified performance gaps.<\/li>\r\n<li>Track training effectiveness and quality results, maintaining dashboards and reporting outcomes to stakeholders.<\/li>\r\n<li>Work with the Operations team to support new launches, process changes, and calibration sessions to align on quality expectations.<\/li>\r\n<\/ul>\r\n<p><strong>What will make you successful for the role:<\/strong><\/p>\r\n<ul>\r\n<li>Proficiency in English with excellent written and verbal communication skills.<\/li>\r\n<li><u>At least 1 year of experience in a quality assurance or customer service evaluation role<\/u>, experience in a contact centers or OTA environment is preferred<\/li>\r\n<li>Experienced in Microsoft Office, specifically Excel for data tracking and PowerPoint for presentations.<\/li>\r\n<li>Strong attention to detail and the ability to identify trends and recurring issues from quality data.<\/li>\r\n<li>Excellent presentation skills and the ability to explain complex processes in a clear, simple, and motivating way.<\/li>\r\n<li>A proactive, result-oriented attitude focused on continuous improvement and problem-solving<\/li>\r\n<\/ul>\r\n<p><strong>Sounds good? Find out what you can get:<\/strong><\/p>\r\n<ul>\r\n<li>The opportunity to work in a multi-cultural environment<\/li>\r\n<li>Learning programs for your development<\/li>\r\n<li>Wellness activities for your wellbeing<\/li>\r\n<\/ul>\r\n<p>We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical\/mental disability, or background<\/p>\r\n<\/div>        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13833\"><p>Are you a person who understands quality, has the ability to pass down knowledge, and is looking to take the next step in your career? As a\u00a0Quality &amp; Training Specialist, you will be a bridge bet&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/quality-training-specialist\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13833\" >\r\n        <a data-id=\"13833\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n\r\n<!-- Start Jobs Grid View \r\n================================================== -->\r\n<div class=\"col-md-4 col-sm-6 grid-item\">\r\n    <div class=\"list-data\">\r\n        <div class=\"v2 \">\r\n            <!-- Grid view header -->\r\n            <header>\r\n                <div class=\"row\">\r\n                    \r\n<!-- start Company Title -->\r\n<div class=\"col-sm-12 without-logo \">\r\n    <div class=\"job-info\">\r\n        <h4>\r\n            <a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-german\/\">\r\n                <span class=\"job-title\">Customer Support Representative with German<\/span>            <\/a>\r\n        <\/h4>\r\n    <\/div>\r\n    <div class=\"job-company\">\r\n            <\/div>\r\n    <\/div>\r\n\r\n<!-- end Company Title -->\r\n\r\n\r\n<!-- Start Job's type\r\n================================================== -->\r\n<div class=\"col-sm-12\">    \r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's type -->\r\n\r\n\r\n<!-- Start Job's Location\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-location\"><i class=\"fa  fa-map-marker\"><\/i>Poznan, Poland<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Location -->\r\n\r\n\r\n<!-- Start Job's Post Date\r\n================================================== -->\r\n<div class=\"col-sm-12\">\r\n            <div class=\"job-date\"><i class=\"fas  fa-calendar-check\"><\/i>Posted 4 months ago<\/div>\r\n    <\/div>\r\n<!-- ==================================================\r\nEnd Job's Post Date -->\r\n\r\n                <\/div>\r\n            <\/header>\r\n\r\n            \r\n\r\n    <!-- View more content start\r\n    ================================= -->\r\n    \r\n<!-- View long content start \r\n================================================== -->\r\n<div class=\"sjb_more_content\" id=\"sjb_more_content_13761\">\r\n    <p><strong>Are you someone who\u2019s naturally friendly, positive, and enjoys helping others? Are you fluent in German and confident in expressing yourself on a wide range of topics? If so, we\u2019d love to meet you!\u00a0<\/strong><\/p>\r\n<p><span data-contrast=\"auto\">At\u202f<\/span><b><span data-contrast=\"auto\">Conectys<\/span><\/b><span data-contrast=\"auto\">, you\u2019ll join a supportive and international team where your voice matters, your ideas count, and your growth is part of our success. As a\u202f<\/span><b><span data-contrast=\"auto\">Customer Support Representative<\/span><\/b><span data-contrast=\"auto\">, you\u2019ll be at the heart of what we do\u2014helping customers get the answers and support they need while enjoying the journey of professional development.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<p><b><span data-contrast=\"auto\">What You\u2019ll Do:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provide top-notch customer support via phone, email, or chat<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Understand customer needs and offer clear, effective solutions<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Handle inquiries and complaints with empathy and professionalism<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Follow predefined workflows and channel-specific procedures<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Participate in testing\/launching\/implementing new working products or tools<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<p><b><span data-contrast=\"auto\">What You Bring:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">German (B2\/C1)<\/span><\/b><span data-contrast=\"auto\">\u202f\u2013 spoken and written<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">English (B2)<\/span><\/b><span data-contrast=\"auto\">\u202f\u2013 enough to collaborate with your teammates<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Confident computer skills \u2013 including Microsoft Office<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">You&#8217;re a regular smartphone user<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Friendly communication style, patience, and attention to detail<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<p><b><span data-contrast=\"auto\">What You\u2019ll Love:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Competitive salary<\/span><\/b><span data-contrast=\"auto\">\u202f+\u202f<\/span><b><span data-contrast=\"auto\">meal vouchers<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Work from our\u202f<\/span><b><span data-contrast=\"auto\">modern, stylish office in Stary Browar, Pozna\u0144<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Small, friendly team<\/span><\/b><span data-contrast=\"auto\">\u202fwhere your contributions are noticed<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Relax in our\u202f<\/span><b><span data-contrast=\"auto\">chillout zone<\/span><\/b><span data-contrast=\"auto\">\u202fwith\u202f<\/span><b><span data-contrast=\"auto\">table football, Nintendo, and more<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Private medical insurance<\/span><\/b><span data-contrast=\"auto\">\u202fto keep you covered<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Vacation allowance, Holiday bonuses, and other perks from our\u202f<\/span><b><span data-contrast=\"auto\">Social Fund<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Peer recognition program<\/span><\/b><span data-contrast=\"auto\">\u202fto celebrate your hard work<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Learning &amp; development programs<\/span><\/b><span data-contrast=\"auto\">\u202fto help you grow<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<ul>\r\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span data-contrast=\"auto\">Access to\u202f<\/span><b><span data-contrast=\"auto\">Multisport Plus card<\/span><\/b><span data-contrast=\"auto\">\u202ffor fitness and wellness<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<p><b><span data-contrast=\"auto\">Why Conectys?<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<p><span data-contrast=\"auto\">With over 3000 people across 11 sites, Conectys is one of the fastest-growing BPOs in the industry\u2014supporting clients from Gaming, Entertainment, Electronics, Healthcare, and more. Here in Pozna\u0144, you\u2019ll feel the charm of a\u202f<\/span><b><span data-contrast=\"auto\">tight-knit, fun team<\/span><\/b><span data-contrast=\"auto\">\u202fin a\u202f<\/span><b><span data-contrast=\"auto\">vibrant, office-based<\/span><\/b><span data-contrast=\"auto\">\u202fsetting.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<p><b><span data-contrast=\"auto\">Diversity Matters:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n<p><span data-contrast=\"auto\">We celebrate our differences and are proud to be an inclusive employer. No matter your background, you\u2019re welcome here.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>        <div class=\"row\">\r\n        <div class=\"job-features\">\r\n            <h3>\r\n                Job Features            <\/h3>\r\n                                <\/div>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nView long content end  -->\r\n\r\n    <!-- View more content end\r\n    ================================= -->\r\n    \r\n    <!-- Start Job's Short Description \r\n    ================================================== -->\r\n    <div class=\"job-description\">\r\n        <div id=\"sjb_less_content_13761\"><p>Are you someone who\u2019s naturally friendly, positive, and enjoys helping others? Are you fluent in German and confident in expressing yourself on a wide range of topics? If so, we\u2019d love to meet you&#8230;<\/p><\/div>    <\/div>\r\n    <!-- ==================================================\r\n    End Job's Short Description  -->\r\n\r\n    \r\n<!-- Start apply now button\r\n================================================== -->\r\n<div class=\"sjb-apply-button\">\r\n    <p><a href=\"https:\/\/careers.conectys.com\/staging\/jobs\/customer-support-representative-with-german\/\" class=\"btn btn-primary \">Apply Now<\/a><\/p>    \r\n    <!-- View less button -->\r\n    <div class=\"sjb-view-less-btn\" id=\"sjb_view_less_btn_13761\" >\r\n        <a data-id=\"13761\" class=\"sjb_view_less_btn sjb_view_more_btn\">\r\n            View less        <\/a>\r\n    <\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd apply now button -->\r\n\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- ==================================================\r\nEnd Jobs Grid View -->\r\n\r\n<\/div>    <nav aria-label=\"Page navigation\">\r\n        <ul class=\"pagination\">\r\n            <li class='list-item'><span class=\"page-numbers current\">1<\/span><\/li><li class='list-item'><a class=\"page-numbers\" href=\"https:\/\/careers.conectys.com\/staging\/wp-json\/wp\/v2\/pages\/65\/?paged=2\">2<\/a><\/li><li class='list-item'><a class=\"next page-numbers\" href=\"https:\/\/careers.conectys.com\/staging\/wp-json\/wp\/v2\/pages\/65\/?paged=2\"><i class=\"fa  fa-angle-right\"><\/i><\/a><\/li>    \r\n        <\/ul>\r\n        <div class=\"clearfix\"><\/div>\r\n    <\/nav>\r\n    \r\n    \r\n    <\/div> <!-- end Jobs Listing: List View -->\r\n<\/div>\r\n<!-- End: Jobs Listing -->\r\n\r\n<div class=\"clearfix\"><\/div>\r\n<\/div>\r\n<!-- End: Jobs Listing Wrapper -->\r\n\r\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Start your career journey with Conectys &#8211; Today\u2019s Talent, Tomorrow&#8217;s Success &#8211;<\/p>\n","protected":false},"author":109,"featured_media":634,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-cover.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-65","page","type-page","status-publish","has-post-thumbnail","hentry"],"featured_image_src":"https:\/\/careers.conectys.com\/staging\/wp-content\/uploads\/2021\/01\/backgroundimageCareers.jpg","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Careers - careers.conectys.com - Global BPO Solutions<\/title>\n<meta name=\"description\" content=\"We offer careers not jobs. 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