Trainer EU Project with English

Lisbon, Portugal
Posted 3 days ago

You come with:

  • Excellent spoken and written English skills;
  • Attention to details, accuracy and result orientation, logical and analytical thinking, memory, capacity for analysis and synthesis;
  • Active listening and analysis, emotionally self-control in social relationships, confidentiality, exceptional communication skills;
  • University graduates or undergoing graduation;
  • Understanding work practices regarding activities such as Customer Support;
  • Experience in training delivery and development of training materials;
  • EU background, know-how in CRM and experience in a call-center.

Your day in Conectys:

  • You will prepare the course materials for the training programs, coordinate and deliver the training programs with applicability within the company;
  • You will take operational (timing, conditions, and content) and organizational measures for the proper conduct of training and follow-up programs;
  • You will prepare and provides resources, materials, related to professional development and support activities;
  • You will analyze the evaluation reports of the training program and prepare the necessary improvement measures;
  • You will record and secure support for the integration process of new employees;
  • You will collaborate with the project coordinators within the Operations department to determine the (re)training needs as a result of the evolution of results and processes;
  • You will conceive, review, and implement training programs to meet the objectives of the Operations department or to address the elimination of recurring quality problems.

We have for you:

  • Trainer and soft skills initial and continuous training;
  • Product specific training on tools, processes and procedures used by the project;
  • Career growth across different departments;
  • Private health insurance as of the 7th-month contract;
  • Initial work from home possibility during the pandemic situation; 
  • Meal allowance paid by card with fuel discounts;

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