Team Manager with English

Lisbon, Portugal
Posted 2 months ago

You come with: 

· Ability to learn quickly. Pro-active, self-starter, and ambitious;

· C1 – C2 level of English;

· Easily adaptable to new circumstances, technologies, and procedures;

· Well-organized and able to handle administrative tasks efficiently;

· At least 6 months experience in managing a team in a fast-paced environment (preferably in BPO industry);

· Ready to work on a shift rotating schedule including the weekends and national holidays.

You will:

· You will consult for the Client(s) in the start-up phase of projects by performing a study of the needs and by delivering implementation reports;

· You will manage day to day operational interactions with the client;

· You will coordinate day-to-day activities to meet or exceed Service Level Agreements;

· You will report on the overall performance of the team and suggest possible areas of improvement;

· You will manage staff schedules, staff recruitment, training, performance evaluation, monitoring;

· You will define and organize processes and use of tools;

· You will define and manage the tasks, roles, and responsibilities of the customer teams.

We have for you:

· Working on an international project;

· Base Salary + performance bonus + Health insurance +  Meal Allowance + Laptop;

· No need to worry with “back to the office date” it won’t be that soon;

· Recurrent Training Sessions;

· Young & multicultural environment;

· Fast-growing company with international career opportunities;

· Innovative HR culture with dedicated HRBP.

To apply now, please fill in the form bellow

 
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